Dave's Blog

Telluride Ski & Golf CEO, Dave Riley, discusses all things Telluride.

Welcome to Dave's blog!

July 26, 2007

Hi Folks,

Please let me introduce myself. My name is Dave Riley and I'm the new Chief Executive Officer of Telluride Ski and Golf Resort.

This is the first of many blogs which I will post. I encourage everyone to participate frequently by posting thoughtful comments on this new online community and I look forward to our digital dialog!

First, I'll give you a little background on me. After growing up in Missouri on a cattle ranch, I moved to Colorado because of the high-quality skiing. The first year I attended Colorado Mountain College which is just down the road from Aspen. Subsequently, I attended Mesa State College in Grand Junction. After graduating from MSC, I worked at several ski resorts: Keystone Resort, Colorado (3 years), Jackson Hole Resort, Wyoming (3 years), Angel Fire Resort, New Mexico (3 years) and Mt. Hood Meadows Ski Resort, Oregon (14 years). My wife, Noreen, and 11 year old daughter, Alex, are joining me in Telluride in a few weeks. We're very excited to be here and view this as a long-term commitment.

But enough about me - I want to learn about you!

Being the new kid on the block, I would really appreciate your insight, ideas, and assistance. Think of it this way, you have an opportunity to help shape the priorities at this wonderful resort. To start the ball rolling, in this blog I'm asking for you to please answer a few simple questions:

A) What are your expectations of me as Telluride's new CEO?

B) What do you like best about Telluride Ski and Golf Resort?

C) As a visitor or community member, what is the single most important thing you'd like to see improved by Telluride Ski and Golf Resort?

I'm asking you to "help me, help you". As this conversation continues, I believe we'll find that collaboration, communication, problem solving, and transparency are important values found in this blog.

Many people join me in the belief that Telluride is the most beautiful and unique alpine resort in America. But, a beautiful setting is only part of the experience. In the short time I've been in this position, I've already learned that there are some really super people in this organization who are completely committed to offering the "complete experience". We're inviting you to help us reach our potential - together.

I look forward to contributing to the best quality of life for our staff members and local community members while helping to create an unparalleled, high-quality, and unique experience for our guests. I also believe our organization needs to constantly reach high to be the ski industry leader in safety and responsible natural resource management. These are core principals and beliefs which I hold.

Please feel free to post a comment. I look forward to engaging with you in a meaningful and positive dialog! Thank you.

Kindest regards,

Dave

Comments

Brett said:

I have been a regular visitor (7 out of 10 years) to Telluride for a decade.   For the first several years I visited, it was clear that it was a ski town.  I fear that has changed.  I understand economics, but please never forget that it is, at its heart a ski town. Your predecessor tried to position it as an elitist ski experience.  My family is not elitist…

Take a walk through the town introduce yourself to the locals—those folks live to ski…now take a walk through the mountain village.  Those people live the skiing lifestyle.  You need to keep both in mind as you grow the business.

My family is first chair to last chair skiers, and have little need for Sushi bars.  Paraphrasing a former President...It’s the skiing stupid!”  Best of luck, and I hope to see you on the slopes this winter.

Dave's reply: Hi Brett, Thank you for your comments and suggestions. I like your passion for the sport as well as the moutain lifestyle! As I'm typing this reply, I'm looking out the window as the Full Tilt mountain bike event is occuring here in Mountain Village. That seems to indicate that MV is not all sushi'd up. Also, there are weekly music events in the village this summer. Both Town and Village seem fun to me :)

# July 27, 2007 4:33 PM

Bob Martin said:

Hi Dave,

I haven't been to the Telluride website in a while.  There are periods of time when I frequent the site daily, taking in the snow images.  Telluride is my favorite place on the planet.  My family and I have visited there for Spring Break skiing 8 out of the last 10 years.  We did not get to come this year due to conflicts in our kids' break schedules.  We are looking forward to coming next year, and are already doing some preliminary planning.  It will be interesting to see how things improve at Telluride.  I'll have to do some thinking about ways to improve Telluride.  It's been pretty great for us so far.

Dave's reply: Hi Bob, I agree that Telluride is the best alpine resort on earth - I truly believe that. Glad you'll be back again this year! Enjoy.

# July 27, 2007 5:15 PM

Pam Meyer said:

Hi Dave.  At this post just a quick welcome to Telluride and to your new position.  As a fairly new member (year and a half)I am anxiously awaiting my return to Telluride in September and again for skiing in February.

Dave's reply: Hi Pam. Thanks so much for the warm welcome. September in the San Juan mountains is the best! Travel safe.

# July 28, 2007 1:12 PM

Todd White said:

Dave,

Welcome and congratulations on your new position.  My family lives in New York currently after moving from Chicago 8 years ago. When I lived in Chicago I used to easily ski 30 days a year, hitting all the resorts in the west.  I never came to tellurde because I beleived "it was too hard to get to!"  I came for a conference I sponsored here in the summer of 98.  After taking the gondola in to town, I scheduled a trip to ski here in December of that year.  I immediately bought a place and have spent 3-4 weeks a year since then.  I used to ski Aspen and Vail quite frequently, in fact I went back to Aspen for 2 weeks ago last summer to see if it what I remembered.  This place is different and that is what the charm is. Great skiing but even better community and scenery.  Please don't try to turn this place in to Aspen or Vail!

Dave's reply: Hi Todd. Thanks for your comments and advice!

I totally agree with you. Aspen and Vail are nice places but we don't want to mirror that experience - and they probably don't want us to do that either.

It's very important to me to preserve what differentiates Telluride from all other North American resorts. The combination of the historic mining town of Telluride and the European pedistrian Mountain Villlage which are connected by a free gondola which runs 7 days a week from 7:00 a.m. to 10:00 p.m. with world class skiing to both communities is not something that can be found anywhere else in this country - especially with the incredible San Juan mountain range which is a sea of 13,000 and 14,000 peaks.

I think the "reputation" for it being hard to get here is nothing but an evil plot to keep people from coming :) Montrose has great air service from large hubs and is only an hour away and a beautiful drive. The weather flying into Montrose is always good. Flights into the Telluride airport can be diverted to Montrose due to weather sometimes - but so what?

See you on the slopes this winter!

# July 29, 2007 11:17 PM

Jeff said:

Congrats Dave!

I too want Telluride to stay Telluride. I have been coming to Telluride since I was a tennager in the 70's and I own a place in town and spend 45 days a year there. I love all seasons but live for winter and the uncrowded slopes that Telluride offers. I do not want that to change as I also hit Alta/Snowbird every winter and spend so much time avoiding other skiers/borders. Telluride is special and I hope it stays that way forever. One special request....Leave Chair 9 the way it is...no high speed chair!

Dave's reply: Chair 9 upgrade... That could be an interesting blog topic down the road! Thanks for your comments Jeff. Have a great season!

# July 30, 2007 4:15 PM

tony mcleod said:

My family and I (3 girls - ages 8,10, and 11) have been going 10-15 days per year for the last 6 years and love it. We have tried many other ski resorts in the West and always come back to Telluride. Don't change anything - We love it the way it is.  

Dave's reply: Hi Tony - thanks for commenting. It sounds like you and the girls have found paradise in southwestern Colorado! What other recreational activity can a family of 5 do together outdoors for 6 to 8 hours in the winter in an incredible environment like Telluride? - Answer: nothing! Skiing is such an incredible family experience. Have a great season!

# July 30, 2007 5:36 PM

Bobby said:

Telluride is a magical place and is not nearly as hard to get to as it is made out to be.  Look forward to your new management of the Mtn.

In my opinion the best improvement that could be made to the mountain would be a high speed quad to replace chair 7.  When might we see that happen?  

That would greatly enhance the skiing experience from Town.  Every year I hope to hear that lift 7 has been replaced with a quad.  What a difference that could make!

Thanks!

Bobby Lewis

Dave's reply: Hi Bobby, thank you for your question regarding Lift 7.

It is my understanding that the Town of Telluride has started up a mini-master planning process for the area around the base of Chair 7 - which is a good thing.

As part of that process, some have suggested a realignment of the lift and upgrading it to a high-speed quad. I haven't engaged in this discussion yet. At this point, I don't know enough about it to form an opinion but it appears that this planning process is very important due to the limited land base in the town.

With the recent conservation easement placed on the valley floor, in-fill and re-development will likely accelerate in the Town of Telluride over the next decade. 

It seems to me that the viability of a high-speed quad in that area is in part influenced by the plan for the Lift 7 base area.

I'm sure there will be more to talk about regarding this as the process evolves.

# July 31, 2007 1:36 AM

J said:

Hi Dave:

You are very much missed here at Mt. Hood Meadows.

After reading this blog, you obviously have those that want things changed, and, those that don't!  (ironic, isn't it?  You aren't going to be able to please everyone! Some things never change!)

I would like to assure everyone out there in "Telluride Land" that, if anyone is going to have a positive impact on the guest and employment experience at Telluride, it is Dave Riley.  

For those people that play, and/or work, and/or are in the commmunity, at Telluride Ski and Golf Resort, you could not have a more dedicated & hard-working  leader looking out for you.  

All those in "Telluride Land" are blessed to have Dave and his family.  They will be greatly missed here in the Northwest.

Embrace the Riley family and all they have to offer!

And, please.....the Dunk Tank has GOT to happen at Telluride!

Keep up the great work, Dave!

See you at NSAA in January!

Jami LaMaita

Director of Human Resources

Mt. Hood Meadows Ski Resort

Dave's reply: Hi Jami, Thank you for the nice comments! You've been a great partner and I think of you and the MHM team daily.

Just like at MHM, I'm only as good as the team members that surround me. The staff here is awesome which is going to make my work much easier. Everyone in the company and community have been extraordinarily kind and welcoming. This feels like a really good fit. All is good.

Dunk tank? What dunk tank? ;-)

Stay in touch at let me know if you need anything. I look forward to seeing you at the NSAA winter trade show. - Dave

# August 1, 2007 11:29 PM

Mark Dollard said:

It is nice to have a skier as chief executive.  Best of luck in the new venture.

Dave's reply: Thanks Mark. Can't wait to make some turns. Summer is far too long.

# August 2, 2007 11:52 AM

CJ said:

Hey Dave, welcome to Telluride!  I think its great that the ski area now has a CEO with ski industry experience.  From reading the blog posts and the article in todays Daily Planet it seems like you and your family are a natural fit with our community.

One topic, two words - Night Superpipe.  

anywhere south of Crested Butte and serves all of the southwest. The resort must spend tons of money on making the Superpipe that sits alone at night.  Moving it down to within walking distance from the Village and using existing lights/lifts (surface lift, lift #2) could really help bring some more life into the Village at night.  Maybe even a night pipe pass to help offset the costs......... Throw in some music, a few competitions and you get more use and more lif in the village from the best pipe anywhere south of Crested Butte.  (Durangatangs may even partake!)

If lift 7 is re-aligned (and/or upgraded to high speed) it would be ideal to have the top of the chair so that you could ski down to 5 without having to ride 4.  (though I understand that any of that is in the future)

See on on chair 9!

Dave's reply: Thanks for the suggestions CJ. When at Mt. Hood, we built an in-ground superpipe a few summers ago. I packed a set of the engineering plans in my suit case when traveling out here.

# August 2, 2007 12:32 PM

Alex said:

As a tech guy, I think it's great to see a CEO step up to the blogger podium. It's refreshing!

PS: if there's anything you need.... hehe.

Dave's reply: It's funny, when I was in Oregon, several employees at Intel were complaining that their CEO would not blog. He was probably too busy.. I just happen to think that taking time to talk with our guests and members of the community is really important and well worth the time required.

# August 2, 2007 12:37 PM

Heather Young said:

Hello to Jami-

I wish you would have mentioned the dunk tank earlier-we have our annual company picnic coming up on August 9th.  Maybe next year... Start preparing for that now Dave!  

Heather Young

Director of HR

TSG Ski & Golf

# August 2, 2007 2:10 PM

Patricia W said:

I'd like to see more econonical prices for locals, who are usually the working class. I heard a radio report yesterday stating that Aspen had the highest lift tkt. prices, but they also have a real deal. Better than Telluride, they offer a 7-day pass good for 4 ski areas & around $245, cheaper than the 6-day at TellSki.

Thanks, PK

Dave's reply: Hi Patrcia. I was waiting for this question :)

Comparing Aspen is a little like apples and oranges since the company does over 5 times the skier visits.

One of the best ways for a local to save money is to work for TSG in some capacity. If you're interested in that please contact our HR Department. There are lots of fun opportunities for part and full time work!

If that's not a route that's possible, please monitor the website for eticket deals.

# August 2, 2007 4:16 PM

Jimmy said:

Welcome to Paradise Dave.  While our little Hamlets are not perfect, you will have to search far and wide to find place more forward thinking, open-minded, and with a better sense of community.  On any given topic opinions may differ, approaches may vary, passions may ignite, but it is because we care.

Having been an on and off resident since 1991, longer than some, not as long as others, I have seen a lot of changes. Some welcomed, some still I am still perplexed by.  Finding that balance of big picture outlook and short term needs is a daunting task at times.  Especially when there are so many outside variables to contend with, and something out of your control, like the weather for a given season, can mean the difference between success or bankruptcy for some, and even if there is food on the table for others.

You seem like a hands-on, common sense, intelligent person, in a regular guy kind of way.  Good luck to you.  If you are ever in a jam over a decision on a particular issue, you might be surprised how enlightening a walk around town and a casual chat with a few long time locals and/or new arrivals alike can be.  You will never find more sensible, reasonable, articulate souls than in some of our "village elders" who hail from a wide spectrum of socio-economic backgrounds, like J. Michael Brown, Tom Hess, Elaine Fischer, Sharon Shuteran, Charlie Kane, Honga Im, Susan Dalton, Roudy Roudebush, Maddy Whiteman, or Hughey Sawyer, just to name a few.

Personally, in order to ensure the economic sustainability of our area, I would like see Telski put it's weight behind: more hotel beds, built with respect to our pristine environment; larger jets coming into the airport, bringing in more passengers more conveniently (about 10 years ago regional jets were brought in for testing, BAE 146 I believe); ski area expansion so we have a true seven day mountain; alternative energy credits purchased for ski company electricity usage in it's entirety; and overall more green initiatives such partnering with a reputable non-profit organization to sincerely market a carbon offset program for visitors and locals.  Imagine the PR value of the last two items.

Thanks for listening.  Again, a hearty hello, and as Rasta Stevie used to say, "Welcome to Jah's Valley."

Dave's reply: Hi Jimmy, Those are some very nice comments. Thank you for the advice and contacts!

# August 3, 2007 1:02 AM

Lary Simpson said:

Dear Dave,

Telluride Nordic Association (“TNA”) commissioned a study by Nordic Group International (“NGI”) to review Telluride’s existing cross country ski venues and establish a foundation study (“Report”) for a recreational trail master plan for Telluride and the surrounding region. It is the opinion of TNA that the Report is a valuable asset and will be a useful tool for not only the Town of Telluride, Mt. Village, Telski and Mt. Village HOA but particularly for The Town of Telluride’s Open Space Commission, as well as other foundations, alliances, committees, councils and organizations and persons interested in the recreational aspects of open space in the Telluride region.

As such I would like to provide you with a copy of the Report and ask that after your review that you pass it along to other organization members and interested parties. Please note that I am willing to be a part of a presentation or discussion and answer any questions in connection with the Report. Also, any questions or comments can be directed to me electronically at ls@larysimpsonproductions.com. For issues that involve the author, John Frado, I will pass those along to him for comment.

Sincerely,

Lary Simpson

Dave's reply: Hi Lary, Thank you for the opportunity to learn about the planning study for nordic trails. If you could drop it off at my office in the Plaza Building in Mountain Village that would be great. I'll give it a read.

# August 3, 2007 10:23 AM

Sara Parker said:

Congrats Dave,

I am a ski bum at heart and currently working as an Recreational Therapist at the Grand Junction VA.  I have recently talked with a veteran who has been skiing with the adaptive program in Telluride.  He has mentiond great things about the program and the town.  On the other hand he has mentioned the off-loading ramps of the chair lifts and the general accessability of Telluride and Mountain Village are not up to par with other colorado resorts.  

With the growning numbers of disabled individuals and family members participanting in outdoor activities, do find it important to meet the needs of all individuals and how?

Dave's reply: Access for the disabled is very important. I'll look into the issues you have raised. Thank you Sara.

# August 3, 2007 5:45 PM

Linda said:

I've been skiing in Telluride since 1991 and visiting in the summer off and on since 1977.  I love the town and the people.  For me, there's no place I'd rather be (except in mud season).  We've pwned property since '92 and won't be giving it up in the near future.

Advice...keep Telluride remote.  That's a great deal of its charm.  Pay attention to the infrastructure.  "Old" may be fine but we need to keep people coming back.  Telski has always had great employees...continue to attract them.  

I was thrilled this summer when I was able to get a hiking map for the mountain.  I know where I like to ski but enjoyed being able to find some new foot trails.

Dave's reply: Telluride does have a wonderful summer trail system. Thank you for your suggestions Linda. I appreciate your input.

# August 3, 2007 9:54 PM

michael said:

Dave,

Do you have any idea what is happening with the Peaks.  It apprears that the renovation will not be ready this winter.  I suspect that will hamper  your efforts to improve the number of ski days sold.

Dave's reply: Hi Michael. Good question. I'll tell you what I know.

I toured the property about 10 days ago. The Golden Door Spa remodel work was well underway and workers were in there getting things done. It looks like they can easily meet their latest projected opening date of August 31 for the spa. The improvements are quite nice.

Eric Sather, General Manager of the Peaks, showed us several of the rooms. Some had more demo than others. He said the owners had directed him to get the Hotel open no later than December 15th. Although the hotel has about 175 rooms, I was told that realistically about 130 can be opened by December 15th. Those rooms really didn't have much demo done. New furniture for the hotel rooms and suites needs to be acquired in order to accomplish this.

I have no information or reason to believe that what Eric told me is either untrue or not possible. He talked with confidence. Obviously, the owners could always change their mind but that was the plan which was communicated to me.

Most people know that the entire complex is for sale. The Telluride Ski and Golf company is exploring the possibility of purchasing the property, as well as others. It is too soon to say how that will go.

 

 

# August 4, 2007 11:12 AM

LB said:

Dave,

Quick question, any news in regard to the hike-to areas being opened sooner in the ski season?  I know that this area was great for skiing last year and really drew a crowd of advanced skiers looking for more of a challenge and physical ski.  If the conditions are right, do you see this happening?  Also, any more concerts for Gorrono's?  This brings a lot of fun to the mountain and allows for great apres skiing and/or week night fun.  Look forward to being back on the mountain!

Thanks and good luck!  Let it snow!

LB

Dave's reply: The Black Iron Bowl area will be open as soon as possible this season. It does take a fair amount of snow due to the rugged terrain though. I understand that it is highly desireable and in demand and we'll get it open as soon as possible. Regarding concerts, I don't think we'll have raging rock concerts but we will have some tasteful live music at Gorrono's this year. Thanks for checking in with your questions LB!

# August 6, 2007 6:45 PM

A Teleski member said:

We love Telluirde. We have enjoyed Teleksi.  Summer and winter. It has been one of the best membership we have had.  We are excited about new leadership... We would love to see more summer activities, like park city...

Dave's reply: Thanks for your positive feedback! Enjoy the summer and wax those skis!

# August 6, 2007 8:23 PM

J Gary Dunn said:

Dave,

I split my time between Ouray in the summer and Telluride in the winter, where I have a small condo, averaging 85 ski days a season for the past 20 years. It is refreshing to see a skier as CEO!  Suggestions:  Top priority should be to upgrade the electric motor and mechanicals on lift 9.  I don't care if 9 is a quad or not, I'd just like to see it be more reliable.  The fact that it is still running is a tribute to the wonderful Telski lift mechanics.  In addition, Dave, I'd seriously suggest that you try to have lunch at Guissepi's on a moderately busy day. See what your customers go through. No matter how hard the crew works, the wait for food is incredibly long, there aren't enough tables or chairs, and many customers simply leave rather than wait in line. Just adding on to the present structure with similar simple construction shouldn't be a major expense.  Then the kitchen could be larger and there would be more seating.  A million-dollar restaurant really isn't needed there.  Hope to talk with you in person some day.

Dave's reply: Hi Gary, Chair 9 is getting serviced this summer. We understand the importance of that lift! About 3 seasons ago the gear box had problems which meant the lift could not load at 100%. The gearbox was completely rebuilt the following summer. Then a couple seasons ago the communcations line and brittle bar wiring was failing. That was all fixed last summer. The lift was fully load tested this summer and passed with flying colors. I was up at Giuseppe's last Friday morning looking it over. It would be nice to either expand or replace the building. It's not going to happen this year but we'll take a hard look at it for the future. It's an incredible location as you know!

# August 7, 2007 1:37 PM

Jereb Carter said:

Hello Dave , From a 5th generation , I would like to say welcome!

Dave , do you have any plans to bring back the Winter Concert series to the Moutain, it was a great way for loacls and tourist to hang at the end of the day, after a long day of riding hard and not talking much, I think it improved the whole astetic of telluride being hip and a great place to make your destination.

Last year when this went away i was sad to see it go, partly because I helped produce them, but also because I produce Aspens concert series and I know how much fun they are and how much economical impact it has on the area. It is a great way to say thanks for spending you money here! plus people drive to see good music, that tied together wityh the Telluride Mtn. is a win, win situation.

I grew up skiing/boarding here and my kids will grow up skiing/boarding here.

please let me know your thoughts.

also what are your plans for off setting energy costs, Wind power?

thanks, Jereb Carter www.allphasesproduction.com

Dave's reply: Hi Jereb. Thanks for your post.

I'll do some talking around regarding the music plan for this winter. I think some fun music which appeals to a broad audiance and not too loud is a good idea. Regarding renewables, I'm doing some work on that right now but it's too soon to outline the results. More to come on that one.

# August 9, 2007 11:34 AM

Francis said:

Welcome to Telluride!  Hope you enjoy the town and area as much as we do.  We have lived in many Ski towns including Aspen, Vail and Whistler.  The skico employees here are great! Very hepful, not overbearing and always accessible. Only complaint I have for the entire experience is the food. Go to any other ski town and you will find better food on the mountain!  Good luck and thanks for the blog!

Dave's reply: This is something I've also heard from others. Obviously this is an area which needs focus, attention, innovation, and improvement. I'll ramp up on this one. It's not rocket science! =)

# August 10, 2007 12:08 AM

Fletcher said:

Welcome, I own Las Montanas, and Sofios, two of Telluride's most popular restaurants and am the landlord for Brown Dog. While the town of Telluride is known for great food the on-mountain food ratings are some of the worst in the Rockies.

I think we could help, we would be interested in an on mountain menu, I think a number of local establishments would consider a "Taste of Telluride" type venue.  Improving the quality and service on the mountain will be good for all of us.

Stop by for a burrito or heli marg!

Dave's reply: Will you please email me your contact information? My email address is driley@tellurideskiresort.com Thank you for your initiative.

# August 10, 2007 6:56 AM

Jon said:

I have been living in Montrose for nearly 12 years now...originally from So Cal. My family & I have been ripping up the slopes in Tride every year, 10-15 days a season. The additions (gondola and terrain expansion a few years ago) were intelligent and well executed.

The lack of crowds, town charm, and suppressed commercialization MUST be maintained in the town of Telluride. Mountain Village has grown to such extremes in a European, contemporary, "new" sorta way, that there's no stopping that train! MV is still embraced by me, as many choices are available (slopeside) and it keeps the growth "away" from town...MV primarily caters to the folks with deeper pockets! More nightlife needs to be pumped into MV though!...it is SO dead at night!

Create more mountain biking trail systems...the mountain AND gondola are so condusive to the sport. More mountainbike trails please...I noticed the new trail added last year from top od San Sophia Station.

Best of luck to you...at places like Mammoth and Mt. Hood (near the coast) they rave about the snow DEPTH...out here we enjoy the snow depth as well, though it's all about the "quality" out here! March is always the best snow month!!! J

Dave's reply: Thanks for your thoughtful comments Jon. It is very beneficial for me to hear your perspective on these issues.

# August 10, 2007 11:53 AM

Patrick S said:

Welcome to Telluride!

Idea...put up a warning below the sandia trail sign at the start mentioning the fact that sandia merges with confidence, crystal etc for a hundred yards or so(where all those blacks come together). Even though sandia is a double blue at the top and a single blue at the bottom, i might have thought twice about taking it if i knew what was further down the trail. I made it down the trail without falling only because of the fabulous instruction I recieved a couple days before (I had only been skiing for four days!). Maybe there is a warning that I didnt see. But if there isnt I think that would save a lot of people from attempting a trail that is beyond their ability.

That goes for other similar areas in prospect bowl.

Dave's reply: Always follow Your Responsibility Code :) Here is an excellent link to learn more: http://www.nsaa.org/nsaa/safety/

Enjoy the life-long sport of skiing! We hope to see you back in Telluride soon Patrick. Thank you.

# August 10, 2007 1:16 PM

Tamarra said:

Hi Dave,

Welcome! It good to see the resort in such qualified hands. I came to Telluride for the first time this summer with my kids and we had a such great time, I would like move there. I am anxious to explore the job oppertunities and community events.

Congratulations on your new post!

Tamarra

Dave's reply: Thanks for your nice comments Tamarra. If your interested in learning about employment opportunities at Telluride Ski and Golf Resort, please contact Janice Todd, Human Resources Manager at Jtodd@tellurideskiresort.com Hopefully your dream to relocate and work at the most beautiful alpine resort in the world will come true!

# August 11, 2007 11:57 AM

Jim Matthews said:

Hi Dave

Welcome to our favorite ski destination!  You couldn't have picked a more beautiful place.  Our family visits from South Carolina for our winter vacation each year.

My expectation of a new CEO is to do what is necessary to keep my family from trying another resort. We have skied Tahoe and Steamboat, but have returned to Telluride for the past five years. When planning our ski trip each year, we sometimes contemplate trying a different resort, but always return to Telluride.  We, along with everyone else I talk to,  love the fact that Telluride is remote.  It's quaintness we really love!  No lift lines and small crowds is what keeps us coming back every year.  The size of Telluride is just perfect.  Of course our biggest concern is the development we have seen in just five years.  It would be heartbreaking to see Telluride outgrow itself and it's charm.  

We bring our two sons (10 and 14) each year and would like to see more family dining in Mountain Village.  Skiers Union is a favorite, although we heard it may be closing.

We hope you come to love Telluride as much as our family has.

Jim Matthews

Greenville, South Carolina

Dave's reply: Hi Jim! Thanks for the input. I have to agree with you that Telluride is unique from all other resorts in North America - in the best way.

Thank you for your loyalty!

# August 12, 2007 4:46 PM

Marie said:

Hi and welcome. Our family has been skiing in Telluride the past 10 yrs and we come all the way from Puerto Rico!!!!  Well worth the pilgrimage each year! We've taken note of the changes and are very aware of all that goes on there. I agree with many others... I know progress and development is unavoidable and even desirable, but be careful! If Telluride goes the Vail or Aspen ways, we might be looking for another place. I know it is hard to control the desires of certain populations, but things like not having fast food places, shopping malls or stoplights helps a lot and is what makes Telluride unique. I'd like to see the resort cater a bit more to the locals and the frequent middle class visitors, like us, who don't mind paying more and traveling further. Telluride is all about the ambiance, loose it and you'll loose a lot of faithful tourism. Good luck & see you this spring!!!

Dave's reply: Hi Marie, thank you for your thoughts and comments. I hear what you're saying. We don't want to copy Vail or Aspen either. There are some new buildings going up but no stop lights :) Thanks for choosing Telluride as your home resort!

# August 13, 2007 12:13 PM

Steve said:

Hi Dave,

Congratulations on your new position. My family and I have been coming to Telluride at least once a year for the last eight years. My main complaint about Telluride is the lack of an intermediate terrain park. Telluride currently has terrain parks devoted to beginning and advanced riders. I think that Telluride should implement a third terrain park for intermediate riders. It would be much safer for riders to progress to an intermediate park than to try the huge features in the Hoot Brown Terrain Park. Thanks and I look forward to seeing you this winter!

Dave's reply: Hi Steve. I've seen this problem at many areas. I think it has to do with the direction and vision within the freestyle grooming department. There is a tendency to build what they personally would like to ride (big features) and loose sight of the "progression" of the parks. I'll look into this one. Thanks for your input.

# August 14, 2007 12:29 AM

Bill said:

Welcome and thanks for coming to Telluride!!  Do you have any plans to open Allreds to the public again for lunch?  If not, do you have plans to open a decent restaurant where someone can get a nice meal while skiing?  Thanks-

Dave's reply: Hi Bill. Good question. It sounds like you're focused on a high-end experience with table service. Allred's is the best for that experinece. As you know, in the winter Allred's is open to the public for dinner but only available to Telluride Ski and Golf members for lunch. I'll have to re-evaluate this policy going forward. There might be a way to provide a limited number of reservations without impacting the members access. In the alternative, there are some very nice high-end restaurants in Mountain Village and Telluride which are very close to the lifts. As the area grows, I'm sure we'll have to either expand our mountain restaurants or build a new one.

# August 14, 2007 10:04 AM

Cody said:

Telluride is brilliant the way it is.  PLEASE do not let it change (unless that means of change is an expansion of skiable terrain).  Give the movie "out cold" a watch, just so you get my point more.  It is quite a funny movie.  Good luck, I am stoked for the season to start.

Dave's reply: Thanks for the input Cody. Are you aware of the policy change this coming year to expand the hike-to terrain off of the Prospect Bowl lift? I think you'll like that.

# August 14, 2007 5:53 PM

Roman said:

Dave, welcome to Telluride. I just got my Skiing magazine and can't wait for ski season. We first came to Telluride in 1986 and have owned a place in Telluride for 20 years. This Christmas holiday will be our 20th consecutive Christmas ski trip to Telluride. We also come back to town in the spring and summer. Until last year, none of us (my wife and I and our two boys) had skied anywhere but Telluride in the past 20 years. It was getting embarrassing turning down invitations year after year. It did however help remind us why Telluride is such a special place.

We have seen a lot of changes in town and on the mountain over the years. Most all of the changes have been good improvements. I do have a few suggestions: (i) make it possible to add days to 10 day or 6 day passes once we run out of days rather than having to buy a paper ticket; (ii)improve Chair 9 to make it run smoothly and be as comfortable as the other lifts on the mountain (it has become a longer lift ride after  20 years of skiing the Stairs, Plunge etc.); and,(iii) add some hike to terrain to remind us how great it was to hike up to Gold Hill on a powder morning.

Thanks for the opportunity to give some input. Hope we can ski a few runs this year.    

Dave's reply: Hi Roman. It sounds like the last 20 years have been the best!

Your suggestions are right on. I'll look into the product extension idea - that sounds reasonable to me. Regarding Chair 9, upgrading that lift is likely the subject of an upcoming blog - I'd like to have that discussion. As for hike-to terrain, this coming winter we will be opening the terrin on skiers right of the Prospect Bowl lift more frequently and not require guides such as in the past. The ski area experimented with that last spring and it went well. As you know, it takes a lot of snow to get reasonable coverage on that rugged terrain but we'll open it as soon as possible. As a skier, I support access overall.

I look forward to meeting you and skiing a few runs together. That would be great.

# August 16, 2007 11:28 PM

Kara said:

Hello.

It would be great to see the ski area retain its character and avoid the blaring music, the digital reader boards, the commercial aspects, etc. of other resorts (and ours). I think we pride ourselves partially on the peacefulness of our ski resort, at least in areas like Lift 9/6/Gold Hill, and it would be a shame to see it change to a flashy, not-about-skiing resort. Giuseppe's is one of the most peaceful and beautiful spots for a ski break but so sadly polluted by blaring music. Skiing is entertaining enough. With everything changing so fast in Telluride, would be great to keep the ski area real and all about skiing.

Thanks, it's great your interested in the town's comments.

Dave's reply: Thanks for your input Kara.

I think most ski areas have music at their outdoor eating areas and at the bottom of lifts to provide entertainment for the staff as well as the guest. I personally think the way to great guest service at a ski resort is through a great staff experience. The challenge is to find tunes that appeal to a broad range of listeners. The other option is to not have music at all, as you've suggested. I come from the school of thought that if the sound system is good (not some horrible distorted boom box), the music selection is not too edgy, the volume is appropriate, and the location is in a high density area - then it's appropriate. The digital signs can be useful communication tools if the messages are properly managed.

Sorry if it sounds like I'm not listening - I am. I just have a different opinion on those two issues :) Thanks again for your thoughts!

# August 20, 2007 4:08 PM

Caroline said:

My family has been enjoying Telluride every winter for the last 4 years.  It's one of the most beautiful mountains we've ever skied on, and two years ago I officially had my best ski day ever at Telluride.  We hit it just right and had several feet of fresh powder.  

My question for you - how much snow does Telluride generally have on opening day?  Is Thanksgiving typically when you open?  We are used to the Summit County ski areas opening early, but with little skiable terrain.

Thanks and good luck!

Caroline

Dave's reply: We are scheduled to open on November 22nd. In all honesty, ski areas across the country start with less than full terrain in November. Personally, I like to ski as early as possible in spite of that reality because after several months off the snow I'm so anxious to make turns with the family and to feel the sensation of sliding again. The intermediate slopes which requrie less snow groom up nice in November. Enjoy the upcoming season Caroline!

# August 21, 2007 3:39 PM

J Sandifer said:

Hello Dave,

I did a marketing internship there in '95...one of the best seasons I have ever had!  Since then have run photography operations at Northstar and Squaw...now living in Portland, Maine consulting.  The reason I let you know about my past is that Telluride holds a special place in my heart...just like everyone else that has visited T-ride.  Very few places can be viewed as "The Best" at something.  I would just ask that you make Telluride "The Best" at preserving the pure skiing experience that it has always been!

Oh...and if you need a marketing intern, my brother is available--he just finished the resort degree at Steamboat!

Dave's reply: Thanks for your comments! I agree that Telluride truly is the best ski resort. It would be criminal to undue that!

If your brother would like to talk with our Executive Director of Sales and Marketing, his name is Matt Skinner at mskinner@tellurideskiresort.com

Thanks JS.

# August 21, 2007 9:14 PM

Clarke said:

Dave,

I would first like to congratulate you on this innovative idea of blogging.  One of the biggest problems I have seen in the past is the lack of communication from TelSki management regarding complaints and issues the locals have.

I understand the theory of becoming a world-class resort, which is something Telski has been buzzing about for many months.  My primary concern is that we don’t sacrifice the uniqueness of Telluride at the same time.  I get the concept of skier days and the need for more skiers every year, bigger numbers and more revenue.  But I think it is especially important to maintain what makes Telluride so special.  No local or visitor wants to see Telluride become another Aspen because it would destroy the very values that we hold dear.

Wish list – it would be nice to be able to play golf at a reasonable price!  While the Mountain Village has one of the best courses I have ever played and the greens and fairways are kept up beautifully, I can barely afford to play once during the summer.  I know several members of the Telluride Ski & Golf Club who have never had any objection that it is a semi-private course so I have never understood the need to keep the locals out.

Affordable skiing.  Let’s be frank Dave – this place is EXPENSIVE!!  Yes, the best way to take advantage of lift ticket deals is to work for the resort, but I need to be able to feed my family too.  I hate to have friends and family visit because it costs an arm and a leg for them to get here and then pay for the lift tickets and rentals.  I almost feel guilty.  It would be nice if you guys could come up with something affordable for locals to offer to out of town guests.

Regardless of the outcome, thanks again for creating a way to interact with your customers.  Best of luck.

Dave's reply: Hi Clarke. Thanks for your thoughts and comments.

Telluride is already unmatched on many levels. The setting, the views, the terrain, the free gondola connecting historic Telluride with Mountain Village, etc. I don't think anyone who lives or works here wants to loose those things that make Telluride the most special and unique alpine resort in North America.

Regarding our prices, I'm comfortable that we are priced right for the services and experiences we are offering. Most people are not aware of what it costs to run a ski and golf resort but believe me, it's expensive and getting more expensive each year. Telluride is not a "middle of the road" resort and our locals and visitors expect things to be well maintained and operated. This is our reality.

Thanks again for your comments. I appreciate your points.

# August 22, 2007 1:58 PM

Brett said:

Best of luck. Hope to see the same type of events that Meadows is know for!

Dave's reply: We're looking into the schedule of events right now. Thanks!

# August 23, 2007 10:42 AM

Cindy said:

Hi we love ski PE

TSD

Dave's reply: I support it also! Kids need to get exercise and living in Telluride need the opportunity to learn to ski. Thanks Cindy.

# August 23, 2007 11:30 AM

Amy said:

Here's an idea:  I have heard of some ski areas that provide a "weekends only" ski pass.  I am a teacher and we work Monday through Friday (along with many others in the local work force)and can only ski weekends.  So a full season pass is not really something we will use to its full advantage.  Is this something you'd consider?  It would really be a nice perk to locals who have careers and can't ski all the time but love to ski when they can.

Thanks.

Dave's reply: We don't intend to change the season pass menu this season - it's already been published and sold. I've set up a new "Pricing and Product Development Committee" and will be analyzing many new ideas this spring for the 2008/09 season. Thanks Amy.

# August 23, 2007 11:35 AM

Colin said:

Hey Dave -

Welcome!  This is a very unique, politically active, opinionated town.  It is great!

As a teacher, I would like to ask that you consider a "weekend" pass option for teachers. ( I know this can lead to a "Me too!" attitude, but teachers are guaranteed to weekend warriors. ) We can very rarely ski other than weekends and holidays, and many of those days are spent visiting family, doing laundry, grading papers, etc...

Most of us buy passes, but $1000 for weekends and holidays is a real hit!

Regardless, this blog is very welcomed, as are you!  See you on the hill.

Dave's reply: Hi Colin - hey, did you and a bunch of other school teachers have lunch together and decide to lobby me on this or what? :) I see several more comments with the same question!

# August 23, 2007 11:35 AM

Kelley Glover said:

Hi Dave!  Welcome to Telluride!  

As a new teacher for the schoold district, I was hoping to recieve some kind of discount on a season pass.  Most of the other big resorts in the state give some kind of discount or even free passes to the teachers in the community.

Anything would help!

Thanks,

Kelley Glover

Dave's reply: You guys are ganging up on me now! ;-)

# August 23, 2007 11:38 AM

abby hamblin said:

Hi Dave,  Welcome to town.  

I was wondering if you would be so kind as to entertain the option for a less expensive ski pass for teachers.

Many years ago ( I have been teaching here for 25 years) I poled the teachers and asked if they would purchase a pass for the student rate.

Upon calculating the results I found that Telski would make more money offering this option than by charging the full early bird rate for the few that purchase.

I just thought I would throw this out ther for you to ponder.

The more teachers on the slopes also helps keep and eye on our young ones. ( I remember seeing one spitting formt the chair lift which they were then busted for).

Thanks for your time and consideration.

Abby (Art Teacher)

Dave's reply: Hi Abby, Are you saying that most teachers who love to ski are not skiing because of the price? I find that a little hard to believe in Telluride!

# August 23, 2007 11:38 AM

sandy said:

Hi. I am a teacher at Telluride HS. Welcome to town!

I think it would be terrific if you'd consider giving teachers some free ski days, as we teach so many days and rarely get a chance to ski. Just a thought...and my colleagues suport this idea (naturally!) :)

PS Will your daughter be attending school here?

Dave's reply: You guys are awesome! Yes, my daughter already started school and loves it.

# August 23, 2007 12:30 PM

Mike Bridge said:

Hi Dave,

Congratulations on the new position! Also, thanks for making yourself so available through this blog.

We have been long time visitors to Telluride and just bought a place in town. I was wondering whether anything is being done to improve snow making so that early season skiing is better. We love to come at Thanksgiving. However, the last couple of years were extremely limited with just Lift 4 open. Just having Lift 4 open is very dangerous because it becomes so overcrowded. It would be great if there was snowmaking coverage over to lift 5 so at least that terrain was accesible.

Thanks,

Mike

Dave's reply: Hi Mike, we're spending over $650,000 on snowmaking projects this year replacing underground water lines to provide more capacity in the Lift 1 and Lift 4 area and purchasing some new guns. We're ramping up an analysis to line out what we need to do to enhance our snowmaking system and to determine the priorities.

# August 25, 2007 5:26 PM

Bert said:

Dave:  My family has spent 4-10 weeks in Telluride each year for 11 years and plan to continue doing so. This blog is an encouraging development.  It is good to think the CEO is interested in residents, part-time residents and visitors and their experience.  Most of Telluride and Mountain Village seems to focus on selling real estate and a realtor's wishes are not necessarily the same those of us who are there to have fun.  I hope you continue to sample and consider the thoughts of a broad group.

My thought is that the visitor flow needs to be increased through reopening the Peaks as a mid-priced hotel and the development of a few similar properties.  That will support the development of a few more restaurants, bars and other amenities.  The challenge will be to do that while maintaing the laid-back atmosphere.  Those are not incompatible and, if it were easy, you would not be paid the big bucks.

Dave's reply: Hi Bert, It will be interesting to see who purchases the Peaks. We're working on it too. I'm sure it will be resolved soon. The spa opened back up and looks very nice with the remodel complete. Work is continuing on the rooms in order to be open prior to X-Mas.

I'm personally very interested in the long-term operating aspects of Telluride Ski and Golf. That orientation is often different than the goals of quick-turn real estate ventures. I'm not down on the real estate industry at all but I believe the ski and golf company as well as the elected officials have to orient on providing a good balance between the capacities of recreation, commercial, transportation, parking, hot beds and cold beds. Real estate development plays an important role but good resort planning is what determines how the end result functions in the long run - in my humble opinion.

# August 28, 2007 2:48 PM

DAVE PLAGER said:

HI DAVE;

MY WIFE AND I HAVE BEEN COMING TO TELLURIDE TO SKI FOR THE LAST 15 YEARS. WE ARE BOTH SENIORS. WE'VE OFTEN THOUGHT IT WOULD BE GREAT TO HAVE A SENIOR WEEK. TELLURIDE HAS ALMOST EVERY OTHER KIND OF WEEK. MOST OF US OUR AGE LIKE TO COME OUT WHEN IT'S RELATIVELY QUIET,LIKE THE MIDDLE OF JANUARY OR EARLY FEBRUARY. THAT SHOULD WORK WELL FOR YOU. AS WE GET OLDER OUR BODIES CHANGE AND SO WE SHOULD ADAPT OUR SKIING TO MEET OUR PHYSICAL LIMITATIONS. WE COULD USE ADVICE FROM  FROM THOSE WHO UNDERSTAND OUR PROBLEMS. WE COULD ALSO USE HELP IN SELECTING NEW EQUIPMENT.(SOMETIMES I THINK SOME OF THE STUFF WE HAVE IS ALMOST AS OLD AS WE ARE.)

SENIORS HAVE A LOT IN COMMON WITH EACH OTHER AND ARE GENERALLY A VERY SOCIAL GROUP.

WE'D LOVE TO TALK TO YOU ABOUT THIS IDEA.

ANY HOW, GOOD LUCK WITH YOUR NEW JOB.

                                      DAVE

Dave's reply: Hi Dave. I think that is a great idea. Please feel free to contact me directly at driley@tellurideskiresort.com I'd love to follow up with you on this.

# August 29, 2007 8:30 AM

Kyle and Barbie said:

Hi Dave,

Congratulations on being named Telluride's CEO.   Having known and worked with Dave in Angel Fire, Telluride is very lucky to have Dave heading up the team.  I have kept up online with all the great progress you have made in Oregon.  Barbie and I have been booking guests at Telluride for the last five years, and we have always had great success!  We try to visit and call on clients once a year, and it is always our favorite place to call on.  We will look you up on our next visit.  Tell Noreen we said hi!

Kyle and Barbie

Dave's reply: Great to hear from you Kyle and Barbie! I also talked with Robin May the other day. Sounds like many of the old gang are still in town. We look forward to seeing you this winter and also want to visit you all in Angel Fire. Thanks for logging on and blogging!

# August 29, 2007 6:33 PM

chris said:

Hi Dave,

I am a skier that lives in oregon.  I ski at MHM all the time and was a big fan of your blog there.  I have skiied at Telluride a few times and I am willing to bet it will be ten times better with you there. Congrats on you new job

Dave's reply: Thanks for the nice comments Chris! One of the main reasons Mt. Hood Meadows is able to offer the experience you are familiar with is because of the team who works there. They are really a great group of people.

I've learned that I'm also blessed with a really super group of people at the Telluride Ski and Golf Company! I've had so much fun in my first 2 months here - they have all been so welcoming and helpful.

Hope to see you in Telluride soon! Thanks again.

# September 2, 2007 1:00 AM

Frederico O. Uemura said:

Hello Mr Dave Riley

I am a brazilian studenty of mechanical engineer at Maringa State University and I wiil do a exchange in your country(USA) in the period from december/07 to march/08, with J-1 visa to work. I have experience in jobs like waiter, host and cashier. I have been seen that the Telluride county is one of the most intersting city to work in the winter's season (some friends had been worked in Telluride in the season of 2005/06 and they liked very much)  .

Well, I would like know, How I may get a job at Telluride Ski Resort?

Thanks for the opportunity and attetion and I hope work in Telluride

Frederico O. Uemura

Dave's reply: Hi Frederico! Thank you for your interest in working for Telluride Ski and Golf Company. Please contact our Human Resources Manager, Janice Todd at jtodd@tellurideskiresort.com or her office number is 970-728-7459. I hope to see you this winter!

# September 2, 2007 3:01 PM

Steve Foster said:

Hello Dave,

Welcome to town and thanks for opening the lines of communication for all to see. I agree with a lot of points Clarke made in his post, mainly the fact that it's expensive to ski here.

This year the merchant rate skyrocketed and it hurts badly. I understand Telski needs to make money. What would be nice is if we got something in return.

I'm happy to hear that the hike to terrain off of Prospect will be opened sooner but that doesn't make me feel better about paying way more for ski passes for myself and my family. Why not let us hike all the way to the top of Palmyra to ski that when conditions are good? We got to do it in the past, why not put a gate at the top of Mountain Quail and let people go?

Also, Gold Hill should be open all the way across.

A few avalaunchers and some extra patrolers and we'd have some of the sickest terrain all in perfect view from the Prospect lift the whole ride up. Tourists would love it and more advanced skiers would have way more options.

If the forest service wants to put a gate in for lower bear creek access, can we get that closure dropped?  From what I hear there are safe routes down; if a backcountry gate releases liability for the ski area, why not present a strong safety campaign and open it up? I've seen too many good people loose their passes for two years and that seems way too harsh for something that would be laughed at in Europe, where your life is in your own hands and you have personal responsibility not to be an idiot, as it should be here.

Any and all of these things would make a whole lot of people feel a lot better about paying as much as we do for our passes.

Too save on costs, why not take the yellow coat security guys that hang out by the boundary rope and make them ski patrolers and send them to help control the entire length of Gold Hill. They'd love it and let's face it, who wants to stand around all day waiting to tattle on someone?

Lastly, straight and sideways skiers that want challenging terrain and have money will go to mountains that offer this kind of terrain. Telluride already has a good reputation in this area but why not blow us out of the water? Locals want more steeps and cliffs. Once word got out that Telluride opened all this up, I'll bet you'd increase your numbers quickly, and since we'd have all this "new" terrain, we wouldn't notice the increase in skier days much on the hill but you might notice the revenue.

I think this would be a win win situation for so many involved. Let's face it, everyone wants to be a better skier at some point, that's the fun of it. As our skier population ages, everyone is going to want something steeper and more challenging and the kids are going to be on a whole different level.

Telluride could be an even better factory for world class free-skiers.

Thanks for listening, and if you'd like to throw ideas around over a beer or non-alcoholic beverage, ask the bartenders at Allred's where you can find me.

Steve

Dave's reply: Hi Steve. I'm all for win-win ideas and I completely agree that people should take personal responsibility.

I do take exception to the comment that your not getting anything in return for your investment in a ski pass though - that's hitting below the belt :(

Regarding the concept of opening more terrain, as a skier since the early age of 6, I'm generally in favor of more access. As a ski resort operator, I'm in favor of being responsible and systematic in getting there. In that light, I plan on spending time this winter looking at the opportunities and constraints. Actually, that process has already started.

In the meantime, a closure is a closure and people who choose to violate one will experience consequences. Sorry to sound harsh but we all need to play by the rules and there is nothing confusing about a rope line or sign that says closed.

I'd be happy to talk with you further about this! Thanks for your comments - I totally appreciate your passion. The ski industry would be dead without people like you.

# September 5, 2007 2:57 PM

Joe said:

Dave,

You are the latest in a stream of owners and CEO's, all of whom execute their vision just long enough to upset the community economics and the flavor of the town.

I hope you find a formula that works...and that you and Chuck actually have the guts to stick it out.

Please remember that we are a community, and have been here much longer than the current TSG dream, and will have to be here long after you are done.  Try to fit in, play nice and remember that people live here.

Dave's reply: Hi Joe. My orientation is to be here for the long haul - and I believe Chuck Horning has the same plan.

Anyone who holds a position such as mine in a mountain town has to have a collaborative style and should be sensitive to the needs and expectations of the residents. As you know though, the residents don't always agree upon what they want - and at times their needs are not compatible with the ski area's needs.

Complicating things further is the reality that the ski company is usually the largest employer and its actions ripple through other businesses and homes. I've noticed over the years that operating a ski area almost has a "quasi-municipal" feel to it sometimes - even though the company is privately held. I think this is because so many people care so deeply about the resort, spend so much time using the facilities, and are so passionate about the experience. Sometimes a tension emerges as a result. Believe me; this is not unique to Telluride!As a result, I believe it is important for any ski and golf company to provide responsible leadership in the community and seek to find an appropriate balance between sometimes conflicting views.

A great opportunity exists in this context though. Due to the fact that ski towns also attract very creative, committed and bright people (both as visitors and locals) we have the opportunity to work together to make sure that we do the right thing. A great way to create that is to have open and honest communication.

I embrace the responsibility and commit to transparency and fair play! - and to have some fun along the way :) 

 

# September 6, 2007 12:11 AM

Nathan CS Frerichs said:

Dave,

Welcome to Telluride!  I'm sure you're settling in nicely.  You got here just in time...

I grew up in Portland and have enjoyed your tenure at Mount Hood Meadows, particulary your impact on the Heather Canyon access.  Its a much better mountain now than when I was a kid.  I do have a soft spot for the old Texas lift experience, it toughened me up as a youngster.  Now I live down the hill at the bottom of Chair 7, and my wife Kate and I love having a mountain like ours out my back door.  We truly are blessed.

Freedom and access are important to a lot of Telluride skiers, and your resume is one of the best.  Thanks to  you and the folks at TSG for the upper Prospect Bowl hike-to access.  It's an important step in developing our area for the best.  I skied at Bridger Bowl for 5 years before moving down here, and really enjoyed their access policies - mandatory checks at the gate for your beacon, shovel & partner.  That's patrol labor well spent - making sure that we all knew what we were getting into.   The Bridger Bowl Ridge was a huge influence on Silverton Mountain, which is a cool mountain concept.  Over here, we have a lot of different kinds of users here than Bridger or Silverton, and some of them don't know what they're getting themselves into, and making waves for others who do.  Considering an educative approach to off-piste access is something to think about.  Paying for the security detail that makes some skiers do dumb things and then get hurt or arrested for it isn't money well spent, nor is it a safety-oriented policy.  Everybody loses in that situation.

I agree that this will take some time and research, and its great to learn about your insights and support for the skier experience at Telluride.

I look forward to meeting you in person and taking some laps!

When you're ready to consider revamping Guiseppe's, please contact us down here at Steeprock Builders - we're a little green building company in the area, and it'd be a pleasure to build you a perfect little LEED-certified, solar-powered lunch lodge.  

Thanks for the opportunity to chat.  

Cheers,

Nathan CS Frerichs

Dave's reply: Hi Nathan. Thank you for the nice commments and thoughts. It sounds like you and Kate are living the dream at Lift 7.

The last project I was involved with at Mt. Hood Meadows before I left in July was the Forest Service approval and the start of construction of a new ski patrol headquarters building at the top of Mt. Hood Express. It is that resort's first LEED building and a very fun project. It was a little sad to leave before I could see the finished product - pictures will have to suffice.

This whole thing about access, personal responsibility, avalanche control, and skier education is quite an issue across the west. Skiing and riding has evolved so much with the new equipment available now. Freshies are in high demand by people on fatties. Lightweight but high-performance backcountry equipment is changing the sport as we know it - and causing ski area operators to re-think policy - those who are willing to think anyway :)

Hope to meet you and Kate some day and make a few turns. I'll keep your company in mind also. Enjoy the upcoming Indian Summer in beautiful Telluride!

# September 6, 2007 4:37 PM

Debi Koltoniak said:

Hi Dave, and welcome to Telluride!

Your blog is a terrific way to gather feedback and open dialog within the community of skiers, locals and guests alike. And it appears to be working quite well.

My husband and I have owned a condo in Telluride Lodge near the base of lift 7 for the past 15 years. We first came out with our local ski club from Toledo, Ohio. We fell in love with Telluride because it was funky and had terrific ski terrain. We are avid skiers, and appreciate the uniqueness, diversity and natural beauty that Telluride offers.

Reading through the comments and your replies, it seems you share a skier's perspective, versus a developer's perspective — which is a positive. You may find interesting and enlightning, a book written by Telluride local Hal Clifford, titled "Downhill Slide". Hal writes about the negative effect corporations have had on the skiing experience and the skiing industry in general.

High speed lifts at #7 and #9 are not a high priority for us, nor is a proliferation of high end on-hill dining experiences. Please strive to keep Telluride true to Telluride, and try to keep a reign on lift tickets as best you can from a business standpoint.

Good luck in your new endeavor.

Debi Koltoniak

Dave's reply: Hi Debi. It's nice to hear your comments. Thank you.

I read Downhill Slide by Hal Clifford a number of years ago. With all due respect to Hal, while some of his points were valid, I can't agree with how he characterized the entire ski industry. It was brutal and unfair to many great people. The book went too far and essentially insulted the entire ski industry. In doing so, the important message was wasted in the sense that it turned off literally all ski area managers and owners - IMHO.

While there are exceptions, most people in the ski industry are people just like you and I who love the mountains more than anything, care about the environment, and care about the experience we all have at our beloved local ski resort. I've sat in many ski area staff meetings with people who are trying to make a good living, raise a family, and live the dream of a career in the ski industry. I've heard them express how frustrated they are that they are somehow "branded" as part of an evil "corporation" when in reality they are great mountain people who bag peaks on their days off.

That's not fair or right.

Personally, I get a little frustrated myself with the anti-ski-corporation talk. Heck, I run a ski corp. and still feel like a real guy who likes to ski uncut powder as much as the next guy! Many (if not most) of us who operate ski areas care deeply about the character of our local mountain town, the environment, as well as the economics.

Anyway, the concept of upgrading Lift 9 and Lift 7 as well as the idea of providing expanded on-mountain dining options are projects which will be met with people who agree and don't agree.

We'll have plenty of opportunities to discuss those projects - and others - right here on this blog!

Thanks again for your comments Debi. You clearly love Telluride! I'd enjoy making some turns with you someday and talking about this further  :-)

# September 6, 2007 5:34 PM

Mike Doughty said:

Hello Dave.  Thanks for having this blog and being willing to listen to people's ideas and complaints.  My wife and I have been coming to Telluride for the past 10 years, on average 20 days a year, to both ski and hike.  Because of my background, the economics of the resort have always interested me.  It appears that until recently, the resort was partially financed by real estate sales in MV, but now that the lots have all been sold, it seems that operating at a profit is going to be a challenge.  The marketing strategy of targeting the rich to "really" rich made sense when trying to sell megabuck lots, but now you have to target a wider spectrum.  More hotel rooms seems a good first step.  Telluride is, in fact, more difficult to get to than other Colorado resorts.  The Summit County resorts get lots of Front Range skiers in addition to the out-of-state tourists, and that's their big income advantage.  We live in Colorado Springs, and most of our fellow skiers here think that Telluride is too far and too expensive.  It's true that it does cost more to get there and the lodging costs are higher, but I've actually done a "cost per run" calculation by dividing the total cost of a 3 day stay in Telluride by the number of runs taken over that 3 days.  It comes out cheaper than the Summit County resorts, plus the quality of the experience is light years better in Telluride (no standing in line for 30+ minutes, muttering about the wait).  There must be a way to communicate that.  

I don't envy you your task to keep  Telluride what it is and yet somehow get more people there.  There have been some pretty good ideas in the comments.  Here are a couple minor, kind of mundane, items:

* Big Billie's needs a facelift, and a better menu, with better quality. This facility has gone downhill over the past few years.

* More "policing" of skiers and boarders at the base of lift 10 would be helpful.  I saw several near collisions by speeders last year.

* Tissues in the restrooms.

Telluride is our favorite place to ski.  You have an excellent ski school, and whoever is in charge of operator training is to be complimented, as your operators are the most polite and friendly group we've encountered.

Good luck.

Dave's reply: Hi Mike, thanks for the comments and specific suggestions.

While we do have some real estate left and are very interested in how others are developing or re-developing responsibly (especially near the village core and town), we're re-focusing as a first-class "operating resort".

We are excited about the things that make Telluride ... Telluride -- and on the elements that make an alpine experience great.

# September 6, 2007 6:05 PM

Long-time Resident Skiier said:

Why is it necessary to raise the price of the season pass when not purchased in July? The locals here always end up at the bottom of the pile.

Dave's reply: We don't mean to put a monkey on your back. We'll revisit that timing policy for the future. It seems a little early to me also. Thank you for your comment.

# September 6, 2007 7:29 PM

Eric Beermann said:

Hello Dave,

Welcome to Telluride and the ski area.  I think it's great that you're opening up a dialogue with those who share an interest in the ski area.  I've only read a handful of the messages, but can see you're taking the time to respond thoughtfully.

I suppose this gives me an opportunity to speak up prior to my annual letter to the editor (Daily Planet) calling for the return to the old Milk Run in its ungroomed state; complete with unfettered access to the general public (not withstanding safety issues).

I believe the current location of the alpine course on Milk Run is not really the highest and best use of the run ... especially in light of there being a possibly better alternative on Coonskin (next run over to the East).  I say pull the snowmaking equipment and move it over ... as in yesterday!  I'd gladly roll the dice on there being snow (or not) on Milk Run if given the possibility of the old slushy bump field in the spring (or being able to  mop-up on lift 7 on a powder day in the late morning).  For that matter, ever since snow making was installed, it's taken until mid to late January to open up the run.  Then, it's closed a significant percentage of the time during the season for training and racing.  I'm all for competitors trying to accel, but it's clear to me that a special interest has trumped the public's right of way on this issue ...

Milk Run is a unique run on the mountain in terms of pitch (advanced, but not super steep) with huge sun exposure ... translating into hero bumps in the spring... which can't be found elsewhere.  Not only would it provide a playground for the freestyle team, they could also setup a box for formal training and competitions.

Personally, I snowboard and gravitate to the bumps on the open runs ... since there has historically been a trend of grooming very steep runs to create more "Advanced Intermediate" terrain (my suspicion is to garner a target market profiled to purchase real estate).

Ever since Milk Run has been groomed, I've been seriously missing something which was once there.  Not to throw something too harsh your way, but this is a truth to me which words alone can not change.

In any case, thanks for listening as well as opening` up a discussion of sorts.

Dave's reply: Races and training verses bumps - always an interesting debate at many ski areas. As you know, Milk Run is viewed as the primium course in the region. This is a huge issue for the local race club - TSSC. I would not count on getting it back anytime soon - honest truth. Sorry Eric.

# September 6, 2007 8:30 PM

Karen said:

Make it so you can get a delicious, hot, breakfast, quickly everywhere on the mountain everyday - and killer espresso while you are at it!

Dave's reply: Thanks for the advice Karen! We're revisiting our F&B offerings at this time.

# September 6, 2007 8:31 PM

Teresa said:

Welcome to Colorado, it is a beautiful place to live.  I moved to Montrose from Texas four years ago and learned how to ski in Telluride.  I purchase the limitless lesson pass, a 6-day pass, and all the ski gear.  The ski pass was about $250 then, about the same amount as a Colorado pass.

The first season was fun, but I only went five times and the past two years, I purchased T-card's that were never used.  This is a great source of revenue for Telluride, but I would think they could offer better prices for preseason passes.  A season pass for $1100 is ridiculous.  Not many locals can afford those prices, especially with the wages in the area.  

I was a little disappointed to see your response to another blogger that they should apply for a job to get free ski passes.  Montrose is 1.25 hours from Telluride, I would never commute that far every day through the mountains even if it's on a discounted shuttle bus!  

The local communities contribute tax dollars to support tourism in Telluride.  Why?  Supplementing the airlines doesn't benefit the City/County of Montrose.  The Telluride shuttles whisk the tourist away upon arrival at the airport.  There isn't much sales tax revenue for the Montrose, except for the Walmart stop, and no tax revenue is generated from hotel, ski rental, or restaurants.  What benefit does Telluride provide to the local communities?  Reasonable preseason ski passes would be a benefit!    

I am looking forward to seeing the new ski areas this season, but I'll only be skiing in Telluride a couple of times this year.

Dave's reply:

Hi Teresa, Thanks for your input regarding passes. The T-Card/Free Day Card and 6-day passes have only seen small increases over the last four years, and sound like the perfect product for you coming up a few times a year. For the more avid skiers, we do our best to offer discounted passes for purchase through early season and regional sales, and our prices line up pretty well with similar resorts. We also take the unique step of offering discounted passes for employees of local businesses who contribute to the air organization, and a large number of people do commute from the surrounding areas to take advantage of the wage rates and pass benefits. On that note, if you check with the local air organization, you will find that there is a significant contribution to the Montrose economy from the flights and passengers coming in and out of MTJ—from airport taxes and fees to retail, to travelers taking advantage of these subsidized flights to come to Montrose specifically, as well as the ease for locals traveling outbound—due in large part to the contribution of Telluride businesses. In that light, we try to look at each sector of the resort business with a regional eye, and that includes both guests and employees coming from Montrose to Cortez. We understand that we must make this whole thing work from a community standpoint, or we’ll all be in trouble in the long-term. Please keep the comments coming as you raise valuable points.   

 

# September 11, 2007 12:23 AM

Amy said:

Dave,

Welcome to Telluride!  

I know you've gotten some flack from locals about the cost of passes...I'm not complaining about the cost.  I appreciate the discount.  However, for lots of locals, we simply don't have the money at the end of July for a season pass.  We have to save our pennies throughout the summer season in order to afford the pass, which is why the 'last chance' for a deeply discounted pass at the KOTO ski swap was always appreciated.  Can't you bring this back?

Dave's reply: That's reasonable.  The KOTO ski swap "last chance" deal has been reinstated as of today - back by popular demand. KOTO will be promoting it soon. Also, we're issuing a press release today. We're pleased to help our local public station -- KOTO -- and our local community. Thank you for your input Amy. Enjoy the upcoming ski season :)

# September 12, 2007 3:08 PM

Patrick Shanahan said:

If you all (Telski) buy the Peaks, which I hope you do, please dont renovate it like blackstone planned to do. What they planned on doing suits lower downtown denver, NOT Telluride. All the peaks was lacking was good service. For example, it would take 20 minutes to get drinks in the great room, dirty towels would not be replaced, etc. The building is perfect and it is the crown jewel to of the village.

Dave's reply: Hi Patrick. I was not fond of the architectural plans for the cancelled remodel either... Certainly, exceptional guest service and facility management is key to the long-term success of the property.

# September 14, 2007 2:01 PM

Curious about your approach said:

Dave,

It has been my experience that you have to understand a GM's approach to business and his comfort level with risk to get an instight as to how a resort will be run.

Understanding that ski area operations is both very capital and labor intensive, as well as subject to extreme weather and overall economic conditions, how do you plan to balance the increasing cash flow needs of the resort with the overall ski experience?

Is your approach one of focusing on a sales culture to grow revenue opportunities or do you focus on cost containment and efficiencies (driving the budget)?

Knowing that the ski business is traditionally not very profitable (What is the quickest why to make a $1M in the ski business, start with $2M) and that the resort's cash flow will directly relate to our local ski experience how do you plan to grow a resort like Tellirude without a large population base like Portland near by?

What is your vision of Tellirude Ski and Golf Club for the future? Will there be additioanl amenities developed and tied to the club? Will you agressively grow the club?

I realize that these are difficult questions and you may choose not to answer on a blog, just want to understand your business philosophy.

Sam

Dave's reply: Hi Sam. Thanks for the questions - they are good ones.

Clearly, operating Telluride is completely different than operating a resort that is next to a major metropolitan center. One down side of an "urban resort" is that you get crushed with people on the weekends and then mid-week utilization is quite low. Destination resorts have a much more even utilization rate throughout the week - which is a good thing.

As far as making ends meet, I don't agree that the strategy is an either/or question. You've described it as either "drive volume" or "cut costs" to survive. There are many other factors which come into play.

I believe that long-term success for TSG depends upon building and retaining a high-performing team, innovation, and responsible decision making in allocating resources - while creating an exceptional experience for our staff and guests.

Piece of cake :)

# September 14, 2007 4:31 PM

ryan said:

hey i am a teen who loves to ski and have came to telluride since i was 4 years old.this places is the bomb and i can not wait a single second to go there to ski everyone at my school thinks i am crazy.me and dad how so much fun when skiing all of 9, gold hill, and 6, and prospect.

i have not done mount quail yet but am going to do it this year. i have heard that there is possiblities for lifts to be put in on the over side of gold hill in bear creek, a lift to accses plymira peak,  and one to accses baldy. if this were to happen it would make advanced skiers so much happier.

Dave's reply: Hi Ryan! Thanks for your comments - I love your passion for Telluride and the sport of skiing :) Enjoy Mountain Quail this year!

# September 14, 2007 7:35 PM

Luiz DeMattos said:

Me and my family are coming to Telluride this winter and for what I read and heard, we are counting the days,can wait to get there.

Dave's reply: Hi Luiz! Thanks for your post. It's going to be a great ski season at Telluride and we look forward to hosting you and your family.

# September 17, 2007 12:21 AM

Scott Stewart said:

FURTHER RESPONSE to 9/11/2007 Blog from Teresa regarding Postive Air Service impacts to the region including Montrose...

Teresa...just to build on Dave's good comments concerning the Air Service Program an how it impacts Montrose...As Dave mentioned the air service program brings in air service that otherwise wouldn't fly to Montrose. This presents more convenient air options via 9 different non-stop destinations served for Montrose Residents. Also, because we have (4) Different carriers serving Montrose (United/Delta/American/Continental) there is also good pricing available...particularly for those locals who are flexible with their dates and times of travel (Airfares always are based on availability on the dates and times of travel and also dependent on how closely to time of travel you buy your ticket.

Most importantly though...your statement is not correct in that all people just fly-in an drive past Montrose to get to Telluride. TMRAO does air surveys throughout the year and these indicate that 1) Not all inbound visitors go directly to Telluride...in fact in the winter of the inbound visitors while 80% do go to Telluride almost 15% stay in the Montrose area with another 5% going to Ouray, Ridgway and other regional destinations. 2) Of those going to Telluride many shop in Montrose. (If you talk to drivers of The airport shuttle services they can verify stops at Walmart and other Montrose businesses to make purchases before going to Telluride...of course these businesses then pay more in local sales taxes helping to support the city and county of Montrose. I urge you to contact the city to see the large increases in sales tax collected in Montrose for another outside source. 3) In the summer (And TMRAO also runs a program bringing in more summer flights) more than 50% of visitors are actually staying in Montrose while doing visits to the Black Canyon and other places. 4) Through the surveys and other data we're able to estimate that the overall regional economic impact via direct guest spending is over $80 Million Dollars yearly...Montrose sees a sizeable portion of this. When it's factored in that the $'s spent by visitors make their way around the community 4 to 5 Times the value of this impact is very large indeed!

Based on the above information, I believe a strong argument can be made that the TMRAO air program is a good tool for economic development for the region and not just for Telluride. The above arguments don't even take into account the fact that with a successful program Telluride area locals also have more money to spend and many spend alot of this in Montrose as well.

I appreciate your interest and concern about the air program adequately serving Montrose and hope you can see that indeed the facts support the opinion that Montrose is very well served by the TMRAO air service program and in multiple ways.

Scott Stewart

Director of Air Service

Telluride Montrose Regional Air Organization

scott@flytelluride-montrose.com

Dave's reply: Hi Scott. Thank you for adding those facts to the discussion. I appreciate your expertise!

# September 17, 2007 12:59 PM

Martin said:

To Dave and Scott Stewart:

Welcome Dave: It is nice to know that Mr. Horning stepped up and hired a competent leader.  I hope you are here for a long time.

I wanted to share with you something that I recently shared with Scott regarding Air Service to Montrose.

First, I think Scot's statistics are right on - I always stop in Montrose to purchase goods and services and I believe I spend more money in Montrose going to and coming from the airport than I do in Telluride (and I live here 50% of the year).

My point:  Air service into and out of Denver needs serious improvement.  As a frequent year-round flyer - and because I have to rely on the Montrose to Denver leg most of the time - I know that Mesa Airlines is not delivering the service and customer experience that Delta, American and Continental provide.  Mesa is truly an inferior airline and there is significant room for improvement in several areas.

I believe the most important solution would be to encourage United to add Canadair jet service to and from Denver into Montrose.  Mesa is a liability to Montrose and Telluride - Mesa does not provide a good flight experience.

Regards.

Dave's reply: Hi Martin. Thank you for your nice comments - thanks to Chuck Horning, owner of Telluride Ski and Golf Company, my family and I plan on staying here for a long time. Telluride is a wonderful resort.

Regarding the Denver to Montrose leg, I've made that a priority. The tactics may involve alternatives beyond the one you suggested but the end result is what is important.

The TMRAO air program has done an outstanding job with partnerships in many important hubs but with 55,000 people going through the Denver airport daily, I agree we should pursue additional service from that hub.

Obviously, a person can currently get here from there or anywhere else but I believe it is advisable to expand service with DIA while continuing and supporting the successful partnerships that have been established in other hubs.

# September 21, 2007 7:19 PM

Amy said:

You've made many, many Telluridians very happy with your decision to offer the KOTO ski swap passes.  THANK YOU!

Dave's reply: Our pleasure. Remember, you have to attend the KOTO ski swap to get the deal. Thanks!

# September 24, 2007 1:32 PM

MZ said:

Oi Dave!

I'm a local girl, and I have been shredding T-ride since I was five.  It is such an epic mountain!  I believe you shouldn't upgrade chair 7 or 9.  Chair 7 and 9 are the local lifts and they should be kept old school.  The slower the lift, the longer the powder will be un-tracked on a pow day.  

I agree with my buddy Steve Foster we need to get rid of the noobs with the yellow jackets that stand by the slow signs.  Those people are so pointless, and they try to act all tough and mean, but nobody is going to listen to some dork in a neon yellow jacket, duh.

I also believe you should dig our super pipe in the summer to get it up sooner.  Telluride has many great atheletes that need the super pipe up sooner so they can practice their gnarly skills.  I think it would be really awesome if we got our pipe up sooner.  It's a bummer that the pipe isn't a top priority when that's where most of the people have the most fun on the mountain.  My mum has to buy me a season pass to Copper Mountain just so I can go train pipe for my comps because they actually get their pipe up at a reasonable time (first in North America to be exact). Lights on the super pipe would be quite epic as well.

I Also believe that the park features should be put up sooner as well. The park features now are only intermediate; I say we need to up the anty and make them X-Games style jumps.  In case you didn't know some of the local shredder and skiier kids have potential to go to the X-Games!  I realize you need the begginer and intermediate features, but maybe you can keep those over in Ute Park.  I believe that the future of making a name out of the Telluride Mountain belongs to the park rats.  Screw getting the snow blowing up early for the ski racers on Milk Run, lets get the snow blowers earlier in the park!  I think the mountain needs to get their stuff togther, and make the park even more epic!  

Oh yeah....Welcome to the mountain!

Cheers,

MZ    

Dave's reply: Hi MZ. Thank you for your input.

I have to ask for you to please not bag on my employees though. A good friend of mine once advised me that if I wanted to work successfully with people that I needed to always take the high road. There is always a diplomatic way to communicate with people. It's good advice.

Personally, I think it is a responsible thing to have Ski Patrol and/or Safety Hosts monitor safe skiing and riding within slow zones, intersections, etc. Most top resorts do so.

Have a great season!

# September 24, 2007 11:49 PM

LB said:

Dave,

Hello again.  Awesome and congrats on Black Iron Bowl.  Jeff Proteau should get well deserved credit on the hard work to get that open to the public.  

What are the major areas that the new groomers will work on?  Are we looking for more coverage on the mountain or better coverage on the main runs?

Question?  Any news on employee housing and improvements?  Sure Big Billies is open and helps employees with a cheaper solution than in town, but the town is the place to be for college aged kids and also helps support more local businesses.  When the gondola closes at midnight it really is hard to enjoy parts of town when you are committed to a 30 min ride from the gondola station to the bottom of lift 1.  Plus Big Billies is owned by a private LLC not the mountain, correct?  Why not help employees with a subsidy elsewhere that helps locals/homeowners fill the rentals in town putting the money into the locals pockets not the real estate tycoons?

Ok so I can't find a place to live!  Yes it is frustrating, and I want to live in town, but $1800-$2500 for a 2 bedroom is crazy.  That is a mortgage payment and I am a ski bum!

Look forward to the KOTO ski swap....good thing there are still affordable ski gear in Telluride.

Let it snow, a lot!

LB

Dave's reply: Hi LB - wow, lots of questions! That's good.

I'll try and answer in the same order.

Yes, Jeff and the entire Ski Patrol Department deserve kudos for pushing to open Black Iron Bowl - it's very exciting.

The new grooming machines will accomplish a few important things. First, the new Sherpa winch cat will primarily be used on the Chair 9 and Chair 7 runs. I'd like to see that grooming done more often. The BR350s will be used in the terrain parks and on the normal grooming routes.

As far as employee housing, I looked at the newspaper yesterday and saw less expensive alternatives. The early bird gets the worm! Big Billies is run by the ski company and we've been subsidizing the losses every year. It's an important housing location and we hope additional projects can be developed like it in the future.

See you at the KOTO ski swap!

Enjoy the fall. Thanks for your comments and questions.

 

# September 26, 2007 6:56 PM

VS said:

Dave:

This blog is great and I am sure everyone appreciates your straight forward answers.  I know you are saving Chair 9 for another blog and at the risk of sounding like a wimp, I think there should be a restraining bar.  That ride scares me to death.  Don't mind the speed or the comfort, just wish I had something to hold onto.

Looking forward to getting out on the slopes soon.

Dave's reply: Hi VS. A few weeks ago I asked the staff to look at the possibility of installing a restraining bar/foot rest on Chair 9. It may not be possible because of the additional weight but we're looking into it.

# September 28, 2007 8:35 PM

Mark said:

Dave:

I have not been skiing in Telluride before and was wondering, on average, when the entire mountain normally opens.  My family (wife and two boys 15 and 13) booked a trip for Jan 4 through 7th and just was wondering on the snow that time of year.  I know you can't predict the weather, but some history would help me.

Thanks and we are really looking forward to skiing in Telluride.

Dave's reply: Hi Mark. Your right, I have not been able to control the weather after 22 years in the ski business. You'd think by now I'd have that skill set :)

All lifts are scheduled to be operating by December 17th. The only terrain you may miss the first week of January is Black Iron Bowl which can take longer because of it's extreme exposure and maybe a few runs below Chair 7. You should be fine on your schedule.

Enjoy!

# September 30, 2007 11:40 PM

Charles said:

We are regulars, who have come several times over the last two years.  I won't belabor the earlier comments on the need for better (not fancier) food on the mountain and shorter lines to get it, especially at Big Billies and Gorrono's, beyond saying, "Amen!"

Our other suggestion is to have a bunch of picnic tables or chairs at the bottom of Lift 4 where people can sit and have a beer while they wait for others in their party to come down -- sort of like what Beaver Creek does.  I think people would hang around longer at the end of the ski day, patronize the various places nearby, and create a more lively environment if there was more of a congregating area than you have now.

Dave's reply: just had a large meeting with the F&B team today. We're working on some good changes and improvements. Thanks for the suggestions also!

# October 1, 2007 11:51 AM

Marc said:

Dave,

   YIPPIE!! YAHOO!! and WOWIE ZOWIE!!! Woke up today and saw the first sugar frosting on Milk Run & Coonskin...I'm so happy that there're tears in my eyes. But, of course, if you've taken some time off and yakked with the locals you'd know that we've been "thinking snow" for at least a month now. (OK, I'm guessing you have).

  I've worked with guest services for five seasons, you know, one of the ubiquitous "yellow jackets".  In that the gig is 100% interaction with guests I've got a little insight into our customers. Hands down the two most frequent comments are: "Everyone is so friendly" and "Don't turn into Aspen".  I see from this blog that you seem to be aware of this... And the inherent conundrum, how to keep Telluride Telluirde and still make the business work?  

  Well, here's my 2 cents: LIGHTEN UP! Many, many excellent people have left the employ of Telski because the company has simply gotten too uptight. Yes, we have to maintane a good appearence but let's not kill the fun. It seems to me that liftys and checkers in grass skirts and flamingo hats say to the guests: "This is a party and YOU'RE invited!"  Keep making everything more buttoned down and polished and we become another anonymous corporate machine. And get rid of the electric signs! I can tell you for a fact that nobody reads them and they are incredibly ugly.  

  In my former life as a business owner I got great advise from a colleague: "You can't be everything to everybody.  Decide what you want to be and be that". The advice served me well.  I semi-retired at age 40 and am now one very happy boy.  My suggestion to Telski is to be what we are, a funky victorian ski town with a resort over the ridge. From what I've seen there are plenty of well healed skiers who like the laid back friendliness which gets destroyed by the ultra luxury mentality.

  Well, I'm glad we've got a skier running things now. I get a positive sense from your comments on this blog so I'm confident we've got a fighting chance of keeping this place real.

 Welcome to the party, we're glad you came!  

Cheers

Marc

Dave's reply: I pledge to do my part to never undermine what makes Telluride...Telluride - the best year-round mountain resort in North America. Many people have a different definition of what that means - but actually I think it's pretty straight forward. Thanks for your comments Marc!

# October 2, 2007 11:16 AM

Tom Templeton said:

Hi Dave,

I also wanted to say that you are missed very much at Mt. Hood Meadows and as Telluride Ski & Golf Resort will see and probably has seen already one of the most dedicated, articulate and hard working Presidents/CEO in all the ski industry.

As the snow is starting to fly at Mt. Hood we all are thinking of the upcoming ski season and my thoughts turned to all that you and your very hard working staff accomplished at Mt. Hood Meadows over the years and you and your present staff will accomplish at Telluride for the enhancement of the Mountain Experience.

You listened to what all had to say and have carried on the very successful Dave's Blog to your new Home in an open and professional forum.

Telluride, from what I have read is a unique place on this earth and it is in very good hands and I am personally very happy for you and your family.

We missed getting together before you left so that just means that I will just have to come to this small mining camp originally called Columbia...did a little research....and see for myself all the great things I am reading about.  It must be Skiers Heaven and maybe a little golf heaven in the summer.

Just may have to get a group from Mt. Hood to see what it is all about this winter.

Myself and all your friends from Schnee Vogeli Ski Club wish you the very best.

"Pray For Snow", Friend,

Kindest regards,

Tom

Dave's reply: Tom! Great to hear from you! I was golfing late last Sunday and thinking of you also. Thank you so much for your kind comments and I sure hope you and the gang will come visit soon. Give me a call and we'll get a date set up for the clubs first trip to Telluride. That would be so much fun!

# October 3, 2007 12:56 AM

Ed from Denver said:

Love the blog.

A couple of years ago, y'all ran a promotion for Colorado folks with passes at other resorts to come to Telluride and ski 4 consecutive days for a total of $99.00.  I think that this was a great marketing idea.  Any plans for special offers to us front range folks?  You have a huge untapped clientele just champing at the bit to come to Telluride if the right incentives are provided.

As you know, once someone comes to this special place, they are hooked for life.

Dave's reply: Hi Ed, let me look into that one. I'm sure the front range skiers are seeking an alternative now and then and Telluride should be at the top of the list. Thank you.

# October 18, 2007 2:32 PM

DW said:

Welcome Dave. After living and skiing here for 17 years it nice to have a forum to speak directly with the "brass" at the Telski.

My suggestion along with the many others that I have read is to see if you could look into a program for next summer that would allow locals to come work on the mountain clearing some of the deadfall in the tree areas for pass credits. In the past such glading or rather cleanup that has taken place in Make-em tress ( skiers Left) or locals glade, log pile , happy thoughts, etc has greatly enhanced the mountain without needing to add snowmaking, chairs, grooming runs..

I just believe that there is tremendous tree skiing potential that can be achieved without the cutting of trees and by using some of these local young backs in exchange for reductions in there pass cost. It seems like it would be a win-win for all. Thanks for reading and have a great winter.

Dave's reply: We've been talking about that over the past few months. We'd be happy to put you and others to work in the woods next summer :)

Send me your email address please at driley@tellurideskiresort.com

Thank you.

# October 18, 2007 5:12 PM

Curt said:

I love Telluride the town, Telluride the ski area and Telluride the region.  I tell friends and family that it isn't the best ski area I've ever skied, but the total package is unbeatable!

As for suggestions..... Please replace chair 9.  My tired old knees and legs can't handle the dangling for the 10+ minute ride up.  It takes another 10 minutes at the top to get the feeling back.  There is plenty of terrain on the town side to handle the increased traffic.  I love the fact that Plunge and Bushwhacker are groomed periodically.  Keep it up!

A more serious suggestion involves the daily Prance grooming map.  It is dangerously misleading.  I have discussed this repeatedly with Jeff Proteau, getting a pleasant response, but no real resolution.  The problem is this:  I have a significant back problem and can't do bumps or "ice."  If I accidentally get into either, I'm royally screwed.  It usually means a week of agony and a premature end to my week of skiing.  The headwall at the top of Prospect gets bumpy and slick very quickly after a new snowfall or after grooming.  The Prance report shows Magnolia and Sandia being groomed on alternate days, but does not show the headwall as a separate area.  I think on Prance the headvall is always included with Sandia, but, in fact, it is groomed on its own random schedule, with no relationship to either of the two main runs. The headwall is sometimes groomed with Sandia, sometimes with Magnolia, and most often not at all, even when the map shows it has been groomed.  Many times it has been groomed, even if the map says it hasn't.  So either I miss out on great skiing when it has been groomed, or waste time going up there when it hasn't. I can't afford to go there just to check it out because if it hasn't been groomed then either I'm in big trouble or I waste an hour or more winding my way to the bottom on Galloping Goose.  PLEASE separate the headwall from the other runs on Prance and try to accurately report when it has been groomed.  I'm sure I'm not the only ageing boomer being misled by your present system.  No information is better than routinely inaccurate information, as it now is.

Thanks for starting this blog.  It's great PR and even better if it makes a difference.

Curt

Dave's reply: Curse the routinely inaccurate grooming information! Thanks for the heads up, I'll have to look into that one.

I should also let you know that we've been working on the grooming schedule for this coming year and believe you will be pleasantly surprised this season.

Thanks for the other input regarding Chair 9.

# October 18, 2007 7:17 PM

Mike Dentner said:

Hi Dave:

My family is making our first trip to Telluride in January.  We need a little insight from the boss..  we love groomers -- with the new scow cats, will we be skiing groomed blacks?

Can't wait to see your resort.

The Dentner Family

Dave's reply: Hi Mike, thank you for choosing Telluride for your family vacation. I'm sure you'll be very happy with that decision! Yes, we'll have some perfectly groomed black runs as well as blues and greens. The winch cat grooming on Chair 9 is a "must ski" experience. Enjoy!

# October 18, 2007 7:37 PM

Patrice JKW said:

We do a 2 week ski trip every February w/ other families.

We love your early pass purchase program....but we do like our kids to take several days of lessons. Is there a way to offer lessons to kids who have a pass without having to pay for another lift ticket ?(and saying it's included in the lesson cost is not helpful).

Thanks,

pjkwalk@mindspring.com

Dave's reply: Hi Patrice, Let me talk with the staff about that one. We'll get back to you. Thank you.

# October 18, 2007 9:52 PM

Robert Pack said:

I am jealous Dave....you get to live in what I refer to as "my home away from home".  Although my trips to Telluride typically are for about 1 week, I feel at home every minute I am there.

I am been skiing Tride since 1986.  Of course I have missed a few years since for different reasons, but planning to be back in March 2008 which will be my 16th winter visit in the last 21 years.

My first trip to Tride back in 1986 was by invitation from one of my best friends (who recently suddenly passed away).  He loved going to Telluride.  We took several ski trips together over the years.  Our last ski run together was going down Coonskin.  The memory of seeing him standing at the top just before we took what turned out to be our final ski run together remains clearly in my memory.  I will never forget that image.  Our families had great times and wonderful memories of being together in Telluride.  My next trip to Telluride will have special meaning....I want to be there, in exactly the same places, to remember him and our mutual enjoyment.  In the two or so years before I finally decided to accept the invitation and take the plunge (and I did take the plunge my first trip there which was also my first skiing experience) he always talked about how much he thought I would enjoy the area.  He was right! The proof of my enjoyment being there is evident since I have spent much more time there than any other ski destination in the country.

I have seen the changes in Telluride first hand.  I have seen Telluride evolve from what it was 20 years ago to what it is now.  The one thing that seems to never change is the town.  I have also made a few friends there that I still keep in touch with.

Back in the year 2000, my first born daughter put skis on and learned to ski just 7 days after her 4th birthday.  She now has 5 Telluride visits behind her at age 12 and is hoping to have her 6th next March.

I only wish that it were a bit less expensive to have such a great time.  This is one of the reasons that I/we have had to skip a year here and there.  Sometimes other financial priorities are just that....priorities.  But I still wish that both were possible year after year.

God willing and a 1200 mile drive one way....see you guys in March 2008.

Dave's reply: Wow, I got goose bumps reading your post. That kind of passion runs though a real skier's blood. That is a big part about what is so unique about Telluride and the sport of skiing. What else bridges generations and creates life-long memories like that? Thank you for sharing your experiences with us - I think many people will be able to relate. Have a great March trip Robert!

# October 19, 2007 12:53 AM

Ike said:

Congrats on joining the Telluride community, and it's clear to me that you have already recognized that this is a special place.  After reading the last 77 comments, I commend you for taking the time to listen to your customers, and I think Telluride will greatly benefit from your stewardship.

I've been visiting Telluride for 20 years with my wife and my growing family.  In my opinion, Telluride is better than ever, and I look forward to seeing to the changes you have in store.  

A couple of thoughts for you:

1. Think about expanding the locker facilities at the  Mountain Village base.  This will make it much easier for families with young kids or travelers (clothing changes, overnight storage, etc.).  Bottom line is that eliminating hassles encourages a returning skier.

2. Encourage a bit more organization and prompt start for morning kids ski lessons.  For many years, we've often witnessed kids waiting at the base of lift 4 for 40 minutes as kids sit on their butts waiting for their lesson to begin.  We've seen this frustration for years, and have bit the bullet and gone with private lessons for our kids.  Fine for us, but many won't or can't afford the additional cost, and shouldn't have to do this.  

As a fellow CEO in the real estate/corporate world, I'd like to toss out one thought to my fellow bloggers out there.  If any of you knew how crazy expensive it is to operate a ski resort, it would absolutely knock your socks off.  Please think twice before slamming our new owners.  Owning a ski resort like Telluride isn't a "get rich quick" scheme, and you have to be in love with skiing if you are going to get into ski resort ownership.  

I look forward to seeing you in Telluride!

Thanks for taking the time to grant us a forum.

Ike

Dave's reply: Hi Ike, thank you for your questions and kind remarks. I'd like to ask if you are aware of the Slopeside Locker Room in the Plaza Building at Mountain Village? I think there is available space there - let me know if you've experienced problems there with capacity. Regarding the group lesson starts - I'll talk with the Ski School management team about that - thanks for the heads up.

As for the finances of operating a ski resort - you are correct - it's not exactly a high margin business and has all sorts of risks. Nevertheless, I love this resort and believe strongly in the abilities of the Telluride Ski and Golf Company team. We'll make it work!

# October 19, 2007 1:18 AM

joanne said:

what a winer -- is this what Colorado skiing has come to ... all I can say is a day skiing in Colorado beats a day at my desk and I'll love every minute of it regardless of the grooming conditions.

Dave's reply: Hi Joanne. Grooming has become a big deal to lots of people. The better it becomes, the more some people want it :)

Having said that, there is still a lot of folks who would prefer the bumps, steeps, and chutes that Telluride will always offer!

Hope you get lots of days on the mountain this winter!

# October 19, 2007 8:43 PM

Maureen said:

I'm psyched about the wine bar at the top of the mountain. Great work! I will be there drinking some pinot.

Dave's reply: Hi Maureen. Unfortunately I've run into some snags on process. I'm working on it though! We've had strong support for the idea. Thank you.

# October 19, 2007 10:35 PM

kristin morgan said:

Dear Dave-  I am writing to voice my deep diappointment in your thoughts to decrease the wages of the gondola employees.  I have lived here for 10 years- my husband and i are lucky to own a home in o phir but we are both regular worker bees in the community.  With this area being one of the most expensive places to live and continuing to rise as we speak- I find it thoughtless that you would want to actually decrease someone's wage.  I accept that this will always be an expensive place to live and i normally dont complain about it ever because we choose to live here for the wonderful quality of life.

Wages though need to be compatible with the cost of living.

   Now i realize that your reasons had to do with budget and accounting issues- i dont claim to know details of that. Obviously i am writing more out of emotion- but to me there would have to be other solutions to try. Lowering someones wage should not even be an option.

   Being a brand new guy here to run the mountain- trying to be "mr. cool mountain man- who went to school in the mountains and respects the ski town lifestyle" I would have thought you had a little more sense on how to come across to the locals.  This is not a good first impression- you need to come out of the bubble you are living in and get real.  I hope people in my life have given me second chances as first impressions go- i do believe its the right thing to do.  But good luck with the rest of the local community-  i have heard many harsh critisms of you in the last 2 days that you will need to overcome if you care to.

                       Sincerely,

                            Kristin Morgan

Dave's reply: Thanks for your post Kristin.

Actually, the Telluride Watch newspaper misquoted me. There will be a correction article in the next edition. The writter got it completely wrong. I didn't recommend the wages be rolled back - I was questioning the Town of Mtn. Villages proposal to raise the wages from $12 to $14 when the regional average for that position is in the mid $8 range. I specifically said that I was not proposing to cut existing wages in the meeting. If you want to check for yourself, please go to Telluride Web TV and look at the TMVOA meeting movie from last Wednesday.

I'm pretty upset with the Telluride Watch for getting this wrong. It was their error at my expense...

# October 21, 2007 9:26 PM

Jan Ivey said:

My husband and I have been frequent visitors to Telluride over the past 10 years. My how it has changed in that time period.  Our first visit we fell in love with the mountains.  It's beauty from every direction simply amazed us.  

It used to be that we would travel around the country to visit many different resorts (Aspen, Whistler, Keystone, Breckenridge, Vail - you know the list).  But we stopped that now.  We've found our home-away-from-home in Telluride.  So I think it's fabulous that you come to the area to make it even better.

I work for a PGA TOUR event in Charlotte.  So I know about working in the elements, logistics and with volunteers. Many challenges, many rewards. (Check out our new redesigned website and give me your feedback too if you get a minute.) Would love to have you and your family come to our event as my guests if you ever find yourself on the east coast in the spring.

The only thing we would like to see is something that you're already working to accomplish.  More on mountain dining choices.  Hope to see the Vino cabin open when we visit in February '08.  

Wishing you all the best.

Jan

Dave's reply: Hi Jan. I like your new website very much!

Thanks for being so passionate about Telluride - it's pretty easy to fall in love with this resort though :)

I'm working on some interesting plans regarding the food and beverage offerings for this coming year. I think you'll like what you see.

Thank you for your comments and post.

# October 22, 2007 12:42 PM

Trails Edge Telluride said:

 Paul is my name, but I have a place across from the new market and some lots for sale there.  I obviously love Telluride.  I have had a place here since 1992.  I used to go to Europe to ski for two weeks a year, so I do understand the references to ski resorts there.  For the last four years we ONLY come to Telluride.  Season Ticket Holders.  There is everything we need and want here.

   I believe in the future of Telluride, and Telski, and now, You, Dave.  Wow! the future looks so bright we should wear shades!  Thank you for continuing the vision and adding new vision and leadership to the wise improvement of our ski resort.  Welcome, and I commend you on what I see and hear so far.  The improvements are not dramatic expansions, but some icing on the cake we can all enjoy.  

   My first visit here was in 1986.  My ski club in Redondo Beach, California sent me and another officer here for a 4-day "Familiarization Tour".  I flew us in to Telluride Airport in a Cessna 182.  We stayed at the Oak Street Inn.  Johnny Stevens gave us an on-mountain tour and lunch at Gorronos.  I never forgot that visit, and vowed to come back.  It is, I think, the most beautiful place to ski and to visit year-round.

  The point is that I have seen Telluride and the Ski mountain evolve over Twenty years.  It just gets better and better for us as skiiers.  The lift lines are still, well, very short after 20 years.  The expanded terrain keeps my attention, always.  Never am I bored.  The regulation of wood burning in the valley changed a one-block morning visibility to "Severe Clear".  The Village has added much needed housing, shops and restaurants.  Still, did I say it before, it's not crowded.  Telluride is beyond reach of the weekend terrorizers from the big city.  On the Western Edge of the Rockies, we can See Forever over Utah, almost to the Pacific Ocean, it seems.  Thank God for our beautiful location.

   There is a caution I must give, I think, regarding the Alpino Vino.  This spot is where we normally have to carry lots of speed to make it back to See Forever from the top of Lift 14.  Please make it safe.  BUT, Please make it possible for us to still make it to See Forever without poling or walking.

   There is also another request.  My daughter and I have qualified at Telluride to go to the NASTAR nationals the last four years.  It is not easy at Telluride.  The Telluride Team is always very small.  Not much representation.  It might be that way because we must ride lift 4 all the way up to get back down to the NASTAR run which ends at the Village itself.  It is tempting to open up the skis to higher speeds on the way down.  We are worn out just getting to the NASTAR hill. Could you please look into upgrading or turning on the poma lift to serve the NASTAR run so we can get more practice runs in?  Perhaps you could buy someone elses old, slow lift to put in there.  Telluride could have a much greater participation in NASTAR and competitive skiing in general if we could do this.    

  There may even be some Slalom or GS events on Competition Hill scheduled to bring great skiiers to Telluride to show us how it is done.  I would like to see them, and perhaps participate.  I do go over to Milk Run and Polar Queen to watch the competitions there.  I am not in the clubs.  All ski racers could use a more convenient place to practice.

  Thanks, Dave, for accepting the challenge to improve on a really good thing...Telluride.  We never want to be an Aspen or Vail.  We always want to have and be "Real People" here.  I think that is why some of the movie stars and celebrities stay.... and some don't.  It is a bit hard to get to Telluride, but once there, I don't want to leave. Please help to keep it that way.  You come highly recommended.

  - Paul

Dave's reply: Hi Paul, thank you for your nice comments. Regarding the race venues, I'll be looking at those issues this season. I'm a supporter of ski racing overall and will consider your suggestions. I've been getting some additional suggestions from other members of the race community also. Also, I understand your concern over the flat spot at Alpino Vino. We're still trying to get the permitting for that at this time.

# October 23, 2007 2:49 AM

Cory said:

Hi Dave,

Congratulations on joining the Telluride family! I grew up a hardcore Idaho/Wyoming skier (mostly Sun Valley and Jackson Hole), but in 2002 I moved to Arizona to go to school, and craved the big mountain experience I'd had back home, so my buddies and I drove to the closest big mountain we could find - Telluride. Needless to say, now T-Ride is - and always will be - one of my top 3 places to ski in the U.S. (along with the aforementioned two). I buy into the "if it's not broke, don't fix it" mentality, and Telluride definitely isn't 'broke,' but I did think of a few suggestions to help you get the ball rolling as you start out in your position:

As a (now former) college student visiting Telluride every winter, one of my favorite parts about the area is the perfect mix between Telluride and Mountain Village: laid-back, rustic old mining town with a very quaint, Western demeanor meets a hip, classy European-esque hamlet on the hill; a young ski-bum's paradise meets a high-class family's perfect vacation. I think it's extremely important to understand that it is that balance that makes Telluride so special - if it were to sway too far either way, it would lose much of its appeal to both sides of the spectrum. For example, one of my favorite spots in town to eat, drink, and be merry the first few years we visited was Brown Dog Pizza on Colorado Ave. A few years ago it closed down to make way for some sort of fancy restaurant, and I'd never been so disappointed. Don't get me wrong, I understand that the switch was an ownership issue and had nothing to do with you or the resort, but the point is that I hope that doesn't start to become a trend: the 'average Joe,' beer-and-pizza joint closes down to make way for fancy, fine dining. Both definitely have their places in Telluride. And on a side note, I heard somewhere that Brown Dog had recently reopened in Telluride. Any truth to this delicious rumor?!

Continuing on that note and remembering that there's often quite a disparity between income levels of the clientele in Telluride, it's important to be sure you cater to both crowds. My first winter visiting Telluride (2003-2004), college students could buy a season pass for $200. $200!! The following two years the price had raised to $300, but that's still an unbeatable deal, to be able to buy a pass to such an amazing mountain as Telluride, and be able to pay it off after 5 days on the mountain - which, given time and money constraints, is all the skiing some college students can afford to get in one season. Now, last I checked College Passes have more than doubled to $725, which is still much cheaper than the full price pass, but still spendy. I understand that college students visiting just for a week during Christmas Vacation or Spring Break can buy a 5-day pass for $400, but for those of us who live close enough to be able to make it up 10-15 days a year, regular ticket prices start to add up for a student working part-time through school. So make sure you don't raise prices so much that it drives away the college-age crowd that, despite the discounts they enjoy, are still a huge part of your business, as well as an integral part of that perfect balance I mentioned earlier that is so sacred to Telluride.

Lastly, as far as the mountain itself, I think you're definitely headed in the right direction. Opening Black Iron Bowl, improving the snow making and grooming capabilities, etc. will only continue to improve the already world-class skiing available at Telluride. I've noticed a few comments on earlier blogs about the possibility of eventually upgrading Lift 9 to a high-speed lift, and I have to admit I have some mixed feelings about that. The ride is definitely agonizingly slow on frigid days when your legs are spent after a full day skiing the Plunge and you would absolutely kill for a foot rest, but on the other hand, it's great that that side of the mountain remains untouched for so long on big powder days, simply because it's less accessible - There's something to be said for still being able to hit fresh lines after lunch on a good snow day.

My friends and I have all graduated and left Arizona - actually, most of us live in Denver now, so most of our turns will be in that neck of the woods this year - but we still hope to make it to town sometime in March and pray for one of T-Ride's legendary late season dumps. Congratulations again on the new position, and best of luck. Enjoy the snow!

Dave's reply: Hi Cory. Thank you for your thoughtful blog comments. I appreciate it very much.

Yes, Brown Dog is open and happenin' once again! See you this March.

# October 23, 2007 8:06 PM

Paul said:

Dave, I left what I thought was a blog entry the other night, but I don't see it here.  I registered as Trails Edge Telluride.  If I didn't get things right, please let me know.  

I have had a place in Telluride since 1992, and used to go to Europe to ski every year as well as Telluride.  Now, we just do Telluride for about 30 days skiing a year.  Everything we want or need is there, including great terrain and NO lift lines to worry about.  

I made two suggestions.  First, that the new wine bar have traffic configured so we can still either keep enough speed, or have a smooth downhill grade from the top of lift 14 back over to See Forever.  We usually have to keep a pretty good scream by the door of the new Wine Bar go get there.  This could be dangerous for Wine Bar users and shussers alike.  I am sure you can come up with a solution that is safe and keeps us from having to pole or walk down to See Forever.

Second, we really could use the Poma at "Competition Hill" or Thrill Hill, to get up and down for NASTAR.  Taking Lift 4 is slow and requires us to navigate through all that traffic to get back up.  If the Poma is not rated for this use, then perhaps you could buy and install someone elses used short chair.  My daughter and I have qualified to go to the Nationals tht last three years.  However, when we get there, the Telluride team is very small.  We need more representation there, and I think a greater emphasis on the NASTAR course could get us there.  Just get us that short, convenient lift so we can work on our technique and so serious racers can be encouraged to play on NASTAR like me.

Dave's reply: see reply above. Sorry for the delay!

# October 25, 2007 4:42 AM

Ed from Denver said:

How come the Free Day Card is not renewable online?

Dave's reply: I'm not sure - let me look into that and see. Thank you!

# October 26, 2007 2:27 PM

John B. said:

Dave, I need some advice on when to come to Telluride to ski. I have been in summer and just love the place and people. We have March available to travel and based on accomodation availability and other factors it looks like March 20th -27th is best for us. In you opinion is this to late for beginners (as in never skied before) to ski Telluride?

Dave's reply: Hi John, I think that week would be a great time for beginners. The snow is excellent that time of the season and all the terrain is open. Our beginner terrain under the Chondola (Chair 1) and Chair 10 is excellent. I highly recommend starting out with Ski School lessons - that's the only way to start skiing. Here is the link to our Ski School:

http://tellurideskiresort.com/TellSki/info/ski-snowboard-school.aspx

Telluride Sports is a good place to rent equipment. They have shops all over the resort. Once you decide upon where you will stay, then you can ask that property which T-Sports would be most convenient. Or if you prefer, I'd be happy to help you further. My email is driley@tellurideskiresort.com

Thanks for selecting Telluride. It's the best place in North America!

# October 27, 2007 3:53 PM

Mark Rosenthal, MD said:

This forum is a great idea.  I have three comments:

1.  I question the wisdom of a mountaintop wine bar and serving alcohol at an altitude of over 12,000 feet. Many of our guests are not acclimated to altitude, spend only a week in Telluride and push themselves to their physical limits from day one on our steep terrain.  The combination of altitude, alcohol and over-exertion in the cold is set-up for altitude related illness, something we already see a fair amount of in Telluride.   I highly recommend a glass of wine with dinner after a few days at altitude, just not in the middle of a rigorous day of skiing.

And speaking of the effects of alcohol…

2.  How ‘bout getting rid of those ugly port-o-potties littering our beautiful mountain and building a couple of grown-up (ie comfortable) restroom facilities where they are lacking (and maintaining them properly.)

3.  The Telluride Public Access Defibrillator Program has blanketed the community with AEDs and we are in the midst of a community-wide CPR training program.   The Ski Resort might consider using the idea that Telluride is a “Heartsafe” community in it’s marketing.   I’d still love to see the ski mountain get involved as well, with the placement of a few public access AEDs in key spots on the mountain where people congregate.   I’d be happy to chat further with you about this.

Best of luck in your new position.  You’re off to a great start with this blog.

Dave's reply: Hi Mark,

I think we all advocate for safe and responsible drinking.

Feel free to contact me to discuss the AED program. Thanks!

# October 28, 2007 4:00 PM

patrick shanahan said:

as someone who doesnt live in telluride, i like to check the webcams regularly. ive heard through the grapevine that yall are puting in a few more including a controllable one up at allred's. Any truth to this?

Dave's reply: Hi Patrick. Yes, we just received 2 new cameras. They will be up soon. We're still evaluating the locations. Thanks for your interest!

# October 28, 2007 4:36 PM

Ike said:

Dave,

Just a quick follow up regarding my 10-19 message where you noted the Slopeside Locker Room in Mountain Village.  Yes, it's a great location and we've used those facilities for many years.  My comment was driven by the fact that we often find no availability in the locker room.  We've had to make multiple trips back to the locker room trying to find a moment when someone is leaving.

Thanks,

Ike

Dave's reply: Ike, are you using the full height lockers or the smaller ones? Thank you.

# October 28, 2007 11:58 PM

dave said:

Dave,

Opening palmyra peak is a crazy idea! I had the chance to ski it last season (when the area was closed) and it was an amaizing run. I just worry how it will be controlled. Not just the skiing face, but as i recall the hike to the peak was extremely difficult, and requires alot of experiance. If things go wrong on the hike, you will end up somewhere down near alta lakes! Will there be a check point for avalance equiptment before the hike?

Dave's reply: As you know, it is not necessary to actually gain the summit to access the north/north/east side runs. We feel strongly that people have to exercise good judgement and take responsibility for their own decisions and actions when recreating in a mountain environment. We will post a sign at the beginning of the hike that reminds everyone that those who decide to climb above are assuming the risk of injury or death. Skiers and snowboards assume the risks of the sport...

# October 30, 2007 10:44 PM

Liza T said:

Hi Dave! Welcome. It's very exciting thinking about the reality of Palmyra Peak being accessible from the ski area. It would be wise to offer a great public THANKS! to the folks who worked for decades, doing the snow science research needed to appropriately mitigate the natural dangers of skiing that terrain.  

A thought on realigning Lift #7: many people with families & kids who choose accommodations at the lift 7 base need to be able to access GREEN and easy BLUE ski runs to start their day. Please don't move the upper terminal up See Forever.

Suggestion for those weekenders looking for a deal: Mountain Host. I'm not sure of the details, but the # hours committed to "working" (skiing around, hanging out at the confusing intersections, etc.)and # days ski pass credit were somewhat flexible in the past. (Mammoth Mountain has a great ski host program.)

On the "magic carpet" in the Meadows: what ever happened to T-bars? They're cheap to install & maintain, and we all have so many old learning-to-ski T-bar stories!! Catching the lift was as much work  as making turns when we were little.

Dave's reply: Thanks for the comments Liza. Regarding T-bars, they are becoming a thing of the past. Actually, race clubs like surface tows like T-bars because they teach kids the finer details of edge pressure! I like them too.

# October 31, 2007 6:04 PM

Patrick said:

one more thing regarding the webcams. if telski could set those up so we see motion and hear sound that would be ideal.

take the webcams here for example:

telluride-real-estate.com/live_cams.php

For the locations of the webcams here are some suggestions: Allred's looking down into the valley and high camp

Dave's reply: Thanks for the input Patrick.

# November 1, 2007 9:50 AM

Candace B. said:

Hi. We are former residents of Fraser, CO. and always went to Winter Park or Mary Jane. My mother was a ski instructor there in the early 80's. She has since become legally blind, but wants to get back on a slope. She is 78-years-old.

Do you offer any services for skiers with her handicap?  She said some slopes offer them.  We've never skiied Telluride and we are looking for a place this winter to ski as a family.

Dave's reply: Hi Candace. There is an extensive program offered through a local non-profit called the Telluride Adaptive Sports Program. Their website is www.tellurideadaptivesports.org I've heard great things about the program which is located in Mountain Village. Thank you for checking in. Let me know if there is anything else I can help you with.

# November 4, 2007 10:43 AM

Paul said:

Thanks, Dave for your comments.  I am very impressed we can contact you directly on this blog.  

 This is for Candace B.:  The Telluride Adaptive Ski Program (TASP)is amazing.  It has blind skiiers, paraplegic skiiers, skiiers with just about all disabilities.  They are all having fun safely.  Telluride is the right place to bring your mother.  With the light traffic, long runs with even terrain, Very qualified guides/instructors, friendly and courteous skiiers, etc.  I am absolutely sure she would enjoy the experience.  

   My wife and I were on the Board of Directors for the Adaptive program in the 1990's, and support them personally and through the Telluride Foundation.  We have a son with Downs Syndrome who skis with the Adaptive Program nearly every day he skis (3 weeks plus every season!). Last year we marveled at two blind skiiers in the adaptive program and some instructors simulating skiing blind with eachother.  Again, you can't miss with TASP, in my opinion.  We will be looking for the 78-year old ski instructor with TASP.  If we find you, we will stop and say hello.

Dave's reply: Hi Paul. TASP sounds like a great program. Thanks for the insight!

# November 4, 2007 10:24 PM

Paul said:

Dave, and Patrick,

   Regarding Telluride Webcams, I have a personal website I created a couple of years ago, and keep updated with a collection of my own five cams, with more to be added, plus links to all the Telluride webcams I become aware of. It is at www.telluhome.com.  Since it is my personal site, not commercial, I have not had any objections so far to my links.  Those cams that are with commercial enterprises like the added exposure for their webcam image.  I will continue to add webcam links as they come to my attention. I will add the two that Patrick mentioned tonight.

    There was a very nice webcam up at Alred's, looking down on the town from the top of the Gondola.  Fabulous. I don't know what happened to it.  I miss it.  There was also one, I think, in Prospect Basin for a while that I can no longer find.  I would also really like to see one (or more) on the top of lift 14, or up on Mt Rose.

 Dave, several of my webcams are solar-powered and operate wireless.  The wireless range is quite long with a special antenna I use at the receiving end.  The cameras are weatherproof, not very expensive, with high resolution and NIGHT sensitivity you can see the stars with.  I can also help with a nice, capable, easy-to-use camera software that I use with all my webcams.  It is called ActiveWebcam. All this capability is amazingly inexpensive to set up and operate.  A simple website like mine can be used, or the cams can be incorporated into your TelSki site.

   I have always thought TelSki was missing out on one of the most powerful tools available to help the world find out about Telluride.  Telluride is world-class skiing, but even little icy hills back east have better webcam coverage.  How about us?  You have my email address, Dave.

Dave's reply: Hi Paul. Yes, the new webcams we're installing are wireless and weather proof. Neat technology!

# November 4, 2007 10:52 PM

Paul said:

I went to the link Patrick gave for telluride webcams at: telluride-real-estate.com/live_cams.php .  Unfortunately, the "Live" webcam links are very "Dead"!  I did not add them to my website, but if they revive them, I will.  Thanks, Dave for the new TELSKI Webcams, I am very much looking forward to them!!  I will put links to them on my website when they are available (I will be able to find them on the TELSKI site, I bet).

Dave's reply: 10-4. Thanks Paul.

# November 11, 2007 2:51 AM

Rob said:

Dave,

   I'm not sure if you are aware, but Telluride is home to a very motivated, progressive group of young freeskiers. Many of them were close friends of Hoot Brown and can be found pushing the limits in the terrain park every day in his memory. They have the potential to dominate not just the regional competitive circuit but also that of the national level. But with major events such as the U.S. Open and X-Games taking place as early as January they seem to lack one neccesity, early access to training facilities. While Keystone and Breckenbridge have their terrain parks fully functioning by Christmas break, Telluride did not even have one tabletop by the middle of January. This puts these ambitious and talented competitors at a huge disadvantage. When the Telluride Freeride Team attented the U.S. Open last year they had to do some of their first jumps of the season on eighty foot tables during their judged runs. This is no way to gain a competitive edge. All that is neccesary for somewhat proper training is a table atleast 30 feet long facilitated by the middle of December. The snow otherwised used for the tiny collection of early season jibs could easily be put towards this effort and with a little additional snow making could make this pipe dream a reality. These local riders travel all over the state and spread Telluride's reputation, bringing attention to the untapped mecca of sunny park riding. With a little support from Telski these kids could dominate in the competitive circuit and truly make a name for Telluride and its terrain park which undoubtably has the best flow and second hand stoke anywhere in Colorado.

Dave's reply: I hear you. We recruited a very talented team of people this year in our freestyle department. I think you'll like what you see.

# November 13, 2007 11:39 PM

Brad said:

Hi Dave,

Thanks for listening to what we all have to say.  I think that's a great way to start on the right foot.  Here's my two cents:

My wife and I are middle-class folks in Montrose who love to ski.  We don't have the time or money to get a full season pass, so we usually get the 10 day pass.  So we do appreciate the your efforts to accommodate the customers between the "live in Telluride and ski 120 days per year" people and the "park my Gulfstream at TEX while I take a few turns" people.

We ski first chair to last chair, stopping only to eat lunch.  We probably won't be utilizing the new wine bar, but I'm sure it will do well.  We love the easy access to the mountain; great parking, the free gondola, etc.  We love to ski Chair 9, mostly Bushwacker and Plunge because they're groomed (please keep at least part of Chair 9 groomed) and would like to echo the request to upgrade that lift.  High speed quad would be nice, but you don't have to increase capacity.  Just put the chairs 1/4 mile apart like they are on Chair 10.  We would love to see footrests and bars on the chairs (they still scare the geebers out of my wife) and increased reliability.  We've waited in long lines at the bottom of 9 because of intermittent stoppages and 50% loading.  A high speed quad for chair 9 doesn't mean you cram more people onto the top of the mountain, it means increased safety and reliability.  

Thanks for listening, Dave, and good luck in your new position.

Dave's reply: I'll put that on the list :)

# November 14, 2007 7:57 PM

Bryan said:

Dave:

Either your Blog and or the web site needs to have a daily update for the "observed" conditions of the trails and snow conditions, including snow making.

I for one would be interested in which runs are ready for skiing and which runs are close to ready. Also which runs are far away from ready, but are being preped etc...

Also, it would be nice to have a comparison to last year and or years past, so we can anticipate the conditions when we get there.

Since you are there, and we are here, most of us are starved for info.

Dave's reply: Hi Bryan. Thanks for the suggestions. Talked with the the staff about getting more info out on this today.

# November 16, 2007 10:55 AM

Paul said:

Dave,

  The snow is here! The snow is here! I see we are to get much more this week.  I will be there on the 16th of December, and the Jetstream seems to be aimed at Telluride for lots of cold air and fluffy snow.

  The link Patrick gave is working now, with two cameras and sound on Colorado Avenue. I added links to them to my website.

  Let it Snow, Let it Snow, Let it Snow.

   -  Paul

Dave's reply: Life is good :)

# November 25, 2007 8:29 PM

Matt said:

hey,

i just saw on tellurides site they are adding onto the prospect bown with a black bowl!

that looks awesome, but its due to open in january?

do you think that it will open anytime right after chrismas as thats the only time im going this year..

thanks dave

Dave's reply: Hi Matt, It's hard to say but I would expect at least part of Black Iron Bowl to be open by then. We'll do everything necessary to make it happen when we get the snow.

# November 27, 2007 11:19 PM

george bassett said:

Ate for the first time this year at "G" ranch on the slope.Not only is the menu changed for the worse,but the cheeseburger was horrible and inetable.I returned it for another and it was just as bad!!

I was so disappointed that for $11 bucks I can find a bunch of places in MV (skiers union comes to mind)that make awsome burgers.

You cant tout being a permier ski resort with food and menu that is below anywhere I have been.Forget Deer Valley, they are WAY advanced,I am talking about good food not gourmet.

Change things soon because word travels quickly.

Regards

GB

Dave's reply: Hi George, I appologize for failing your expectations. Please contact me directly at driley@tellurideskiresort.com with your contact information (email address) as I want to find out the exact date and time in order to follow up with the staff. We've actually been receiving strong compliments for the improvements we've made this season in our restaurants including Gorrono Ranch and I want to track this down and deal with it immediately. I also want to make sure you are refunded for your purchase. That is what I would expect if I was in your position. Thank you very much for doing me the favor of communicating with me so we can use your feedback to improve our product.

# January 18, 2008 9:13 PM

zebity said:

Dave,

firstly let me say it is great to see you taking an active interest in people's comments on Telluride. This is my first trip to Telluride (from Australia) and you have a fantastic ski area here.

This afternoon (8th Feb 08) I was skiing at Gold Hill and found myself one of around 15 skiers (including a ski school class) unable to catch the lift back up. Fortunately as the ski school class was there, I was where to follow them to an exit trail near the Prospect Bowl lift (14) (which is not even marked on the map). This in turn lead us to a road and then we had to take off our skis and hike up to the run that went down to lift 1 & 10, again this was only through following some locals, otherwise we would not have known where to go once we hit the road.

While I understand that you have to close the lift by a certain time frame to ensure people are off the mountain and you have time to do a sweep of the runs, I would have expected that a "last ride" warning would have been given on our prior ride up the Gold Hill lift, in which case we would have taken the exit trail down "See Forever" rather than ski back down the run.

The inability to exit out via  Prospect Bowl or Gold Hill lift appears to be a service oversight. My experience at other resorts has always been that when the run is due to close and you are on a "last ride" out, then the non-exit runs are roped off and only the "safe" trail home is available.

Any skier who then choose to ignore the fun closed warning would thus have only themselves to blame if they then found themselves stranded at the bottom of the run.

Thanks for the forum and for quality of your resort.

Cheers,

John.

Dave's reply: Hi Zebity. That's how it usually works, I'm not sure what happened and will look into it. Thank you for your comments.

# February 8, 2008 7:33 PM

Dale Mabley said:

Hi Dave, Great write-up in NSAA Journal!...on the Mt. Hood meadows Ski Resort!  I'm very interested in learning more about such a comprehensive strategic program which includs components of leadership, front line employees, performance measurement, recognition and reward and communications. All this centering on creating employee and guest loyalty!...Wow!...sounds sooo Right-On! If you could share any information on such a program or direct me to any information on how to emulate such a program!?...it would be greatly appreciated!!!!

Thanks, dale.  

Dave's reply: Hi Dale, I have not seen the latests issue of the NSAA Journal yet. Snail mail is always a little slower out in the beautiful San Juan mountain range of Colorado - and we like it that way! I'll look for the article on Monday. Feel free to contact me at driley@tellurideskiresort.com if you'd like to talk more about strategic leadership in the context of operating a world-class ski resort.

# March 7, 2008 5:29 PM

mtnmit said:

Dave

It looks like we are going to have the best snow coverage for opening in years. Any ideas how much of the mountain is going to open?  Also, with regards to the New Belgium contract, what about offering some taps for our local brewery.  It seems we should support locally first?

Dave's reply: We're pretty pleased with the snowfall so far. The snowmaking system is cranking along also.

Regarding the beer, I leave that up to our F&B Director, George Bigley. He reads the blog regularly so I'm sure he'll get the input. For the Hop Garden, I think his intent is to offer some really different and high-quality beers that can't be found here otherwise.

# November 11, 2008 11:38 AM

Cash Hartley said:

Dave,

First of all, please excuse my ignorance!  Just wondering how the late season snow is at Telluride?  I am planning my first ski trip west of the Mississippi in mid March to early April.  I've heard only great things about your resort but my sheltered midwestern roots tell me thats when you get icy slopes!

Tell me it aint so!!

Sincerely,

Looking for steep and deep!

Dave's reply: Hi Cash, thanks for choosing Telluride for your first (and best) ski trip to the Rocky Mountains! That's great!

My experience in SW Colorado is that March is generally a very snowy month. Near the end of the month and into April we often get corn snow, which is some of the most fun skiing you'll ever find. It's caused by multiple days of freeze / thaw and creates a wonderfully forgiving and fun surface. It's not like the "ice" you'd find out East. It usually takes until mid-to-late morning to fully soften up (so you get to sleep in a little!). The afternoons are the best that time of year on the slopes. I love spring skiing at Telluride, the snow is great, the sun is strong, and the coverage is fantastic. Can't go wrong with that!

Let me know if you need anything else as you plan your trip.

# November 20, 2008 3:02 PM

brearbevy said:

Hi!

My name is Jessika!

Dave's reply: Hi Jessika.

# December 12, 2008 8:18 AM

tgood said:

Hey Dave,

first things first, great job with getting great terrain open early in the season. I got to ride Gold hill when it first opend this year...epic to say the least.  one thing I was curious about was your park.

now that everything is on the razors edge of opening, I was wondering if the park will be your next project? all the places that you have worked past years at resorts that have phenominal parks. With Telluride now run by a man with your backround I was wondering what you have in store for the park this year?

thanks Dave.

Dave's reply: We're met on that yesterday and are meeting on it again today. The big change is that we're going to move the beginner park up the Ute Park (Chair 11), install a new intermediate park on skiers left of Polar Queen, and then have the adavanced features at Hoots, as usual. We've got a good start with the features on lower Misty at this time. This new snow is going to help us expand the park features in the near term. Do you have any particular input on the parks?

# December 13, 2008 1:25 PM

tgood said:

Hey Dave,

  thanks for the reply about the park, so you know what I have seen so far is great. waching the jumps growing bigger and bigger is great.  

  I know that in years past Colorado/Telluride has had size caps for jumps.  ledgend has it this year that there are no such limitations.  is this true? and if so I would LOVE to see some big jumps this year.  Also last year tward the end of the year you guys did a great job with getting some sweet wood jibs in there! I would love if you guys could really test your creativity with more wood features this year.  One last suggestion......BIG TRACTOR TIRE

Thanks Dave,

TGOOD

Dave's reply: Thanks for the ideas TGOOD. We do have a limit on jump size - that's an incorrect rumor - I'm not sure who started it.

# December 15, 2008 7:47 PM

Lstrauss said:

Dave,

We are headed up from Phoenix.  Looks like the snow is lucsious!  We hope to ride Revelation, all our friends will be SO jealous.  

Rumor has it that the best breakfast in Mtn Village is the Amish Sandwich?  Any truth to that?

Strauss's

Dave's reply: Hello to the Strauss's! Your going to love the conditions and the new lift.

I have not heard of the Amish sandwich. What restaurant are you thinking of?

# December 16, 2008 11:41 PM

Rich said:

What runs are open???? Blacks

Dave's reply: Hi Rich, Please open the following page. It is updated daily:

http://tellurideskiresort.com/TellSki/snow-report.aspx

Thank you.

# December 19, 2008 11:38 AM

Gary Roberts said:

Dave -- Since your arrival a lot of new and positive changes have taken place.  The Plaza Club is excellent.  Rachel and her crew are outstanding.  They make you feel welcome and are always friendly and helpful. Also the Holiday Party was the best in at least 5 years.  It was excellent! Also the lift operators have been friendly and helpful.  Will check again on this  in March.  Thank you for your efforts as we appreciate you and your staff.

Dave's reply: Hi Gary, Thank you so much. I will make sure Rachel and her staff receive you kind comments. They will very much appreciate it. Also, I'm glad you enjoyed the holiday party - that was a lot of fun last night.

We will strive to keep member service at a high level. Our Ski and Golf members are very important. Have a wonderful Christmas and New Year. See you again in March. Let me know if I can be of any assistance.

# December 19, 2008 9:17 PM

Stuart said:

Dave,

The mountain is the best since I moved here in 1998. Thank you.

As a retailer in Telluride (Between the Covers Bookstore) I understand how difficult it is to make a profit in what I  know is a 5-7 month retail economy depending on the product. Some, such as the popular french crepe cart in the Mountain Village are extremely seasonal. The crepe cart is a tradition in the Mountain Village and I, my four children and so many others are not pleased with the location and treatment of our long-time friend and superb chef Bertrand Merchal and his crepe cart location. I had dinner with Bertrand last night and his business is down considerably. I, personally, have directed more than 20 customers to his cart this December who thought it did not exist in MV any more. I can tell you that so many of your ski customers enjoy the crepe cart every day they ski and my family sincerely asks you to offer the crepe cart its historical location near the base of Lift 4. It will be a terrible loss to MV when Bertrand can't afford to offer this wonderful service to Telluride visitors and locals. It makes our resort unique and should be promoted and placed properly, as in the past.

Many thanks for your hard work and thank you for considering this request. Please call me at Between the Covers if you'd like to discuss further. I will also send a nice note to my friend Bob Dehlves concerning the same topic.

Happy Holidays,

Stuart Brown

Dave's reply: Hi Scott, I was unaware that the Crepe Cart was down in sales. There have been a lot of changes in Heritage Plaza, and more changes are coming:

A) Diggity Dogs has moved from the breezeway to the corner of the Franz Klamer building (a larger location),

B) A new homemake soup restaurant has moved into the old Diggity location in the breezeway of the Klamer building,

C) The new La Tapatia has moved into the old Juice Bar space in the breezeway of the Klamer Building across from Diggity's old space,

D) The new Hop Garden has remodeled, which replaces the old Skier's Union restaurant, 

E) All the "food cart" town permits, including the Crepe Cart, have been moved into the center of Heritage Plaza, with the objective of activating the plaza better (which I agree with),

F) The Capella Hotel, a new 5 star hotel which is scheduled to open in February of this year, will have three new restaurants, 145 units, a new ice skating rink, and several new retail stores,

G) Telluride Mountain Village Owners Association is subsidizing the bungy trampoline in the center of Heritage Plaza and is also operating other special events to activate the plaza this winter and next summer. TMVOA is absolutely committed to the economic sustainability of Mountain Village businesses with emphasis on the core. I'll look into the status of the action plan for Heritage Plaza. Maybe TMVOA can do more. I totally agree that it's always tough for a small business to do well, and those same businesses are what make a resort great.

I love the Crepe Cart. I'd like to think that when the Capella Hotel opens things will improve because the Crepe Cart will be located right out front. In the meantime, I'll have lunch there tomorrow and recommend others do the same.  Happy Holidays!

P.S. I love your bookstore. 

 

# December 26, 2008 8:43 PM

Adrienne Bell said:

Dave,

My husband and I just got married on Saturday January 3rd, 2009 at the Tempter House and it was the most perfect day.  I just wanted to let you know how wonderful Holli Owen was throughout the entire process.  Holli came up with the idea for us since we wanted a small, intimate wedding yet epic in nature.  Holli delivered on all cylinders from providing suggestions for cakes and photographers to having our lunch catered from Alpino Vino which turned out delicious.  Holli has an incredible calmness to her and a strong sense of intuition around our needs we can't say enough about her and how magical she made our day.  She even went out of her way to personally make sure my mother made it up the mountain safely.  As a leader myself I always appreciate hearing great things about my staff and you should be extremely proud to have Holli represent Telluride Ski & Golf she does a fabulous job.  The Tempter House was a wonderful place to gather good friends and family for a wedding.  The home was lovely, the views were breathtaking and the stories for many years to come will be longlasting.  We are so glad we made the choice to marry in Telluride, one of our favorite destinations.  There will always be a special place in our heart for Telluride and the Tempter House thanks for making our day so wonderful!  

Dave's reply: Hi Adrienne, Thank you so much for your kind comments. I'm so glad to hear you had a wonderful wedding at the Tempter House!

I'll make sure Holli sees this. She is a very professional member of the Telluride Ski and Golf team - thank you for recognizing her!

# January 21, 2009 5:12 PM

Jack Ellis said:

Good idea to delay operations by one hour with the advent of daylight savings time.  Go for it!

Dave's reply: Thanks for your input Jack.

# March 5, 2009 9:06 AM

Ski Cowboy said:

Hi Dave,

Love the blog. You are doing great things for the ski experience. Keep up the great work!

I have been bringing my family to Telluride each ski season for years (last 3 owners of the mountain). My kids have grown up on this mountain. We have enjoyed the mountain community and the friendliness of the people. Here is some feedback on our recent March visit:

The lift staff is great. Very friendly and always willing to help out. You have some great employees. The mountain was great and we all enjoyed the jumps and parks. The mountain was perfect as always.

Now, sorry to point out the bad but hopefully it will help. We have always enjoyed the MV core but it resembled a carnival with that bungee system. I know it helps out the businesses by keeping traffic in the core (and we all know that we need the businesses to be successful) but it really cheapened the look and feel of the core. We were also a bit dissapointed with the Hop Garden. With a name like that, I would have thought it would have a rather nice selection of beers instead of the usual 4 or 5 on tap that any place has. They also have "skiers union" burgers on the menu. To paraphrase a certain Texas senator...I knew skiers union burgers, I've had skiers union burgers, and that sir, is no skiers union burger. For $13 each, it was a huge dissapointment to the entire family which spent $65 for the 4 of us to wish we had gone somewhere else for lunch. I did go back for a beer later in the week but it took forever to get a bartender to pick up the pace and recognize that people were waiting to be served. Maybe Tom could drop off a copy of his movie "Cocktail" during the off season so your staff could brush up on how to work through a few thirsty patrons (tongue firmly planted in cheek).

Best of luck to you and your staff. Overall, GREAT JOB!

Dave's reply: Hi Ski Cowboy, Thanks for your input. By the way, the hamberger and buns are still purchased from Seth, who lives in Montrose. 

# March 19, 2009 1:21 PM

Jim said:

Hey Dave -

Looking forward to coming to Telluride in January for the first time.  Are there any resources or blog entries that talk about where to ski on the mountain depending on time of day.  My experience is that it takes a day or two to figure out where to ski in the morning and where to ski in the afternoon.

Can you give a indication like, "Trails off Lift X get good morning sun and trails off of Lift Y get good afternoon sun."

Thanks.

Dave's reply: Hi Jim, many of our runs are north facing, which hold good snow longer. I like Revelation Bowl in the morning. The runs of Apex Lift and Gold Hill Express in the afternoon. Check it out.

# December 21, 2009 12:37 PM

stovepipe said:

where are all the posts from 2009 & why is it so incredibly difficult to get to this page now  ? ? ?

Dave's reply: I monitor these posts. If I think comments are overly rude, off topic, or raise legal issues, I don't post. Simple as that.

# January 2, 2010 2:10 PM
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